Dependable, outgoing, and innovative IT Analyst/Software Developer with more than 15 years of extensive cumulative experience in Business Analysis and Software Development. I am a proactive leader who excels in communicating, resolving problems, and troubleshooting both hardware and software while using natural abilities in analyzing concerns and developing appropriate solutions within reasonable timeframes. I have demonstrated keen abilities in work prioritization, conflict resolution, process development, technical training, and interpersonal relations. I am also experienced in working in all phases of the SDLC and Agile. Specialties: Six Sigma Green Belt/ Analyst Skills/ Salesforce Admin Certified/Project Management/Product Managment/Software Developer
Listed skills include Visio.