Responsible for overseeing daily warehouse operations, managing a team of 4 supervisors and 91 associates, and ensuring service excellence, labor efficiency, and safety compliance. Current responsibilities are outlined below. • Review pre-shift reports, coordinate staffing and overtime, and conduct Gemba walks to monitor efficiency and safety.• Spot-check labor performance, audit timecards, and adjust staffing plans to optimize labor costs.• Monitor customer service metrics, track appointments, and ensure inventory accuracy, food safety, and quality compliance.• Lead employee development through coaching, performance reviews, and Individual Development Plans (IDPs).• Prepare operational reports, contribute to budget forecasting, and ensure sanitation and safety compliance.• Maintain SOX compliance, support food safety programs, and manage PPE inventory.• Participate in customer strategy meetings, monitor scorecard performance, and drive continuous improvement.• Provide off-shift coverage, assist with product trace and recall events, and support employee engagement initiatives.

Currently leading, coaching, and developing a team of 49 associates 2 assistant managers and 2 leads. Responsible for the recruiting and hiring of all 2nd shift associates to ensure staffing stays in line with the high demand of shipping. I am also responsible for ensuring all of day-to-day operations are completed with minimum to no errors. During this process the team has always met or exceeded expectations.

I lead, coached, and developed a team of 62 associates and 4 Supervisors; managing daily operations; providing administrative leadership to all phases of warehouse operations through planning; directing; and coordinating the operation through motivation, communication, group dynamics, leadership and discipline. Successfully reports to Operation’s Warehouse Manager fiscal activities of the different departments. Works closely with Inbound and Outbound Manager with planning and balancing the operation daily to determine departmental staffing and measuring daily goals and expectations.

Took pride in leading, coaching, and developing a team of 46 associates; managing daily operations; closely managing and providing administrative leadership to all phases of warehouse operations through planning, directing, and coordinating operations through motivation, communication, group dynamics, leadership and discipline. Provided regular reports to warehouse manager concerning fiscal activities of the different departments. Work closely with Inbound and Outbound Manager with planning and balancing the operation daily to determine departmental staffing and measuring daily goals and expectations.

As a Food Distribution Warehouse Sr. Supervisor, I had the pleasure of overseeing 88 associates and 5 supervisors while managing daily operations and closely managing departmental expenses. Provided administrative leadership to all phases of warehouse operations through planning, directing, and coordinating operations through motivation, communication, group dynamics, leadership and discipline. Provided regular reports to warehouse manager concerning fiscal activities of the different departments.