Marcus Jackson Email & Phone Number

Grand Rapids, Michigan, United States

• Assessing community needs and executing on the bank’s strategy to build strong communities ensuring alignment with the community and economic development priorities
• Leading the development and implementation of the banks Community Reinvestment Act/ Community and Economic Development strategies at the region level within assigned assessment areas
• Developing and maintaining relationships with key community partners and nonprofit organizations as well internal region and Bancorp leaders and partners in marketing and communications, corporate social.
• Managing the regional charitable contributions budget and local giving council to ensure charitable investments align with the bank’s strategic priorities
• Identifying and evaluating community and economic development partnerships and impact of the banks philanthropic investments and nonprofit sponsorships
• Fostering and maintaining a strategic network of West Michigan and statewide community development intermediaries, non-profit and for- profit entities

Greater Detroit Area

• Established the Community Development organization for Southeastern Michigan Region
• Individually created and grew a book of business of small businesses $1 million and under in annual sales located in Oakland, Wayne, and Macomb counties
• Prepared and created commercial loan presentations for a wide range of industries
• Consistently grew book of business over 40% year over year, with a retention rate of over 90%
• Established and fostered relationships with various nonprofits, community development organizations, and financial institutions in Southeastern Michigan
• Continually met and exceeded CRA goals for the Michigan market. Most recently achieving an Outstanding Rating

Greater Detroit Area

• Managed 160 small business banking clients in various industries in the Metro Detroit area ranging from $1-$10 million in annual sales, utilize programs to ensure clients achieve and exceed monthly sales targets..
• Developed and maintained forceful cross client relationship support using market trends development of supply chain relationships, and client product strategy
• Prepared relevant financial and company analysis documentation including credit memos, SWOT analysis,and company valuation statements, product mix recommendations and required state and federal required documentation.
• Provided a client focused holistic approach to service and product delivery by directing client product delivery through various department working relationships including Treasury Management, Merchant Services, Wealth.

United States

• Participated actively in a rotational management training program developing business acumen and skills in individual and market credit evaluation, direct sales, banking operations and client management. Program.
• Successfully completed the Financial Analysis Credit course
• Achieved placement as a Business Banking Officer by meeting all program requirements

Kalamazoo, Michigan Area

• Consulted on personal or business financial matters with patients in over 20 hospitals in the Midwest, speaking and presenting encouragement with a minimum of 50 clients daily
• Set-up payment plans, health insurance program reviews and service provisions, appointment confirmation and extended service provision as required
• Appointed new staff Mentor and guide on procedures and processes
• Studied for and earned all required HIPAA certifications and certificates

• Provided student transition support and guidance to Freshman while serving as new student advisor and mentor, utilizing program consisting of both a structured two credit hour class and nonacademic social and.
• Provided class room instruction, assignments and exam management for a class of 25 first-year students by serving as Teacher Assistant
• Planned, designed, and scheduled student events on and off campus

• Provided student transition support and guidance to Freshman while serving as new student advisor and mentor, utilizing program consisting of both a structured two credit hour class and nonacademic social and.
• Provided class room instruction, assignments and exam management for a class of 25 first-year students by serving as Teacher Assistant
• Planned, designed, and scheduled student events on and off campus

Master Of Business Administration - Mba, Finance

Activities and Societies: Graduate Business Student Association

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Alpha Kappa Psi Co-Ed Professional Business Fraternity, Sigma Lambda Beta International Fraternity Inc., Drive.