Marcus Jones

Marcus Jones Email and Phone Number

Customer Success Manager @ Quadient
Cincinnati, OH, US
Marcus Jones's Location
Cincinnati, Ohio, United States, United States
Marcus Jones's Contact Details

Marcus Jones work email

Marcus Jones personal email

n/a

Marcus Jones phone numbers

About Marcus Jones

Highly motivated Customer service and communications professional with progressive career experience. Passionate to build outstanding brand image and positive customer service experience. Skilled in customer service and support, communications, problem-solving, emotional intelligence, project management, and analyze reported issues. A strong relationship builder with a team-player mentality and self-motivated to succeed.

Marcus Jones's Current Company Details
Quadient

Quadient

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Customer Success Manager
Cincinnati, OH, US
Website:
unitedhealthgroup.com
Employees:
108749
Marcus Jones Work Experience Details
  • Quadient
    Customer Success Manager
    Quadient
    Cincinnati, Oh, Us
    View
  • Unitedhealth Group
    Senior Customer Service Representative
    Unitedhealth Group Jul 2017 - Present
    Cincinnati, Ohio, United States
    • First call resolution • Maintain or exceed quality goals each month• Resolve escalated calls and claims• Communicate with internal and external departments via email, instant messenger and phone • Understand various policies and implement changes to guidelines per group contracts • Assist in on-boarding new hires
    View
  • Fleetwood Partners
    Asset Manager
    Fleetwood Partners Dec 2016 - Jun 2017
    Glenview, Illinois, United States
    • Managed key real estate accounts to assign bank owned properties to agents• Scheduled services such as property maintenance and inspection • Maintain contact with agent until property sells and follow up with new properties
  • Lloyd Agencies
    Licensed Insurance Agent
    Lloyd Agencies Jun 2016 - Dec 2016
    Schaumburg, Illinois, United States
    • B2B and B2C presentation and communication • Build rapor to generate high quality leads to build prospective clients• Strong cold call and warm call skills• Assist with training new hires
    View

Marcus Jones Education Details

Frequently Asked Questions about Marcus Jones

What company does Marcus Jones work for?

Marcus Jones works for Quadient

What is Marcus Jones's role at the current company?

Marcus Jones's current role is Customer Success Manager.

What is Marcus Jones's email address?

Marcus Jones's email address is ma****@****uhc.com

What is Marcus Jones's direct phone number?

Marcus Jones's direct phone number is +151340*****

What schools did Marcus Jones attend?

Marcus Jones attended Cincinnati State Technical And Community College.

Who are Marcus Jones's colleagues?

Marcus Jones's colleagues are Somsai V., Nalby Junior Blot, Lexi Gill, Kelsey Malbrough, Mba, Deeann Hartsuiker, Jolil Shaikh, Bindu Ch.

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