Seasoned leader with 30+ years of experience in assessing, managing, training, and building teams that demonstrate a winning culture of excellence. Executives and team members know me as a values-based leader that focuses on organizational priorities while developing the work force. Agility, innovation, trust, effective communication, and loyalty are all qualities that I place a premium on personally and professionally. Diverse experience is grounded in IT but includes many fields with emerging technologies such as space and cyber operations.
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Quality ManagerLeidosFlorida, United States -
Chief Executive OfficerPatriot Health Services Jan 2024 - PresentWoman and Veteran Owned and OperatedConnecting and Aligning the Right Care to the Right People for the Right Reasons
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Quality ManagerLeidos Oct 2022 - PresentReston, Virginia, UsManages a full-spectrum of IT Quality Services to include: program instantiation of the Quality Management System; performs continuous product and process improvement activities; tracks, analyzes and reports to program management on trends found in the performance metrics, develops and implement audit practices for internal processes and products across multiple teams and internal groups comprising a wide variety of skills as well as disciplines; ensures adherence to all standards, Leidos policies, and best practices; provides the program manager and QEC Director with timely metrics and audit outcomes to gauge progress towards quality objectives; creates and presents quality metrics at the Leidos IPRs; designs, implements, and conducts test and evaluation procedures, analyzes test cases and provides to ensure system requirements are met; directs and/or participates in all phases of risk management. -
Quality ManagerLeidos Oct 2021 - Oct 2022Reston, Virginia, UsManages a full-spectrum of IT Quality Services to include: program instantiation of the Quality Management System; performs continuous product and process improvement activities; tracks, analyzes and reports to program management on trends found in the performance metrics, develops and implement audit practices for internal processes and products across multiple teams and internal groups comprising a wide variety of skills as well as disciplines; ensures adherence to all standards, Leidos policies, and best practices; provides the program manager and QEC Director with timely metrics and audit outcomes to gauge progress towards quality objectives; creates and presents quality metrics at the Leidos IPRs; designs, implements, and conducts test and evaluation procedures, analyzes test cases and provides to ensure system requirements are met; directs and/or participates in all phases of risk management. -
Business Development Applications ManagerWounded Warrior Project Oct 2022 - PresentJacksonville, Fl, UsManager of the IT team responsible for day-to-day support, maintenance, and configuration of WWP fundraising systems as well as quality assurance and testing of support fixes, system updates, and new implementations. -
Director Of Human ResourcesDepartment Of Military Affairs May 2020 - Feb 2021GuOversee State Human Resources Management program for the Department of Military Affairs. Formulate personnel policies and procedures, analyzes personnel processes, and initiates changes. Responsible for monitoring statutory and regulatory changes affecting agency policies and ensures all agency policies are in compliance with state personnel rules and statutes. Advise senior management on suitable courses of action regarding human resource management/ personnel issues. Oversee the agency’s Risk Management Safety/ Loss Prevention Program and Workers Compensation for state employees while also designated as DMA’s (state) primary Safety Coordinator. Appointed as the Affirmative Action and Equal Opportunity Employment Officer to oversee and act upon all EO actions pertaining to state employees.Serve as a key member of the agency’s leadership team, ensuring The Adjutant General’s vision, direction, and intent is consistently communicated and coordinated across the agency planning scale and that implementation plans at all levels link with and support the DMA goals and strategic objectives. Formulate and establish agency policy and operating procedures for all phases of human resource management and development. Work directly with other key staff, directors, and managers to provide technical assistance and consultation to resolve day-to-day administrative HR operations and program responsibilities. Coordinate and collaborate closely and routinely with the Inspector General and General Counsel offices when carrying out state HR confidential investigations and collective bargaining employee relation actions and arbitrations. -
Garrison Command Sergeant MajorUs Army Nov 2016 - Mar 2020Arlington, Virginia, Us -
Command Sergeant Major -44Th Expeditionary Signal BattalionUs Army Jul 2014 - Nov 2016Arlington, Virginia, Us -
Brigade Operations Sgm -1St Space BrigadeUs Army Jan 2013 - Jul 2014Arlington, Virginia, Us -
1St Space Battalion Csm -1St Space BrigadeUs Army Jun 2012 - Jan 2013Arlington, Virginia, Us -
Brigade Operations Sgm -1St Space BrigadeUs Army Apr 2011 - Jun 2012Arlington, Virginia, Us -
Signal Operations Sgm -1St Infantry DivisionUs Army Jun 2008 - Mar 2011Arlington, Virginia, Us -
J6 Ncoic - Special Operations Command EuropeUs Army Jan 2006 - Jun 2008Arlington, Virginia, Us -
First Sergeant -Joint Communications Support ElementUs Army Oct 2004 - Dec 2005Arlington, Virginia, Us -
Detachment First Sergeant -Joint Communication Support ElementUs Army Apr 2003 - Oct 2004Arlington, Virginia, Us -
Platoon Sergeant -Joint Communications Support ElementUs Army Apr 2001 - Mar 2003Arlington, Virginia, Us -
SoldierUs Army Sep 1989 - Apr 2001Arlington, Virginia, Us
Marcus Jones Education Details
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Saint Leo UniversityCybersecurity Management -
Park UniversityBusiness Administration And Management -
Sergeants Major CourseClass 58 -
Central Texas CollegeGeneral Studies
Frequently Asked Questions about Marcus Jones
What company does Marcus Jones work for?
Marcus Jones works for Leidos
What is Marcus Jones's role at the current company?
Marcus Jones's current role is Quality Manager.
What schools did Marcus Jones attend?
Marcus Jones attended Saint Leo University, Park University, Sergeants Major Course, Central Texas College.
Who are Marcus Jones's colleagues?
Marcus Jones's colleagues are David Lavery, Daniel Pick, Joseph Terribile, Jeffery Hope, Shannon Ballard, Rusty Hazelrigg, Aijha Benson, Ms, Mha, Lpc.
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