-Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies.-Processes resident move-outs by reviewing lease terms and applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with procedures.-Building positive relationships with prospective and current tenants.-Supported the Community Director with processing vendor invoices/purchase orders in Yardi.-Assist in the implementation of tenant retention and marketing/PR programs.-Manage all leasing aspects of the property, including marketing, leasing tours, closing leases, prospect follow up, file completion, traffic input.

-Implements and assumes responsibility for leasing, marketing and resident retention programs to achieve and maintain an 100% occupancy rate of 450 unit multi-site property.-Makes recommendations to improve the profit and productivity of the property.-Maintains positive relations with residents.-Inspects property (inside and out) daily for overall curb appeal and rectifies any problem areas.-Responsible for providing direct assistance to residents and troubleshoot any property-related issues.

-Creates resident charges -Acting manager in the absence of manager-Enrolled in Manager in Training program-First point of contact for resident complaints-Responsible for creating all lease addendums-adding/removing pets, washer& dryer -Created resident letters such as noise, trash and violations, etc.-First point of contact for maintenance related concerns -Takes and inputs notices to vacate from residents-Handle all lease renewal issues

-Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale-Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements-Ensure apartment is ready for resident to move-in on agreed date

-Assisted customers with merchandise-Handled all returns, exchanges, and discounts for cashiers -Adhering to all store retail policies and procedures

-Answered telephones and solved customers' queries-Received and deposited cash and check payments as well as reconciled records and bank transactions-Scanned and filed all paper documents into office network-Perform journal entries and reconciliations.-Process accounts payable and receivables.-Support Senior Accounting staff as needed.-File, data entry, other clerical duties.-Audit, review, analyze and reconcile assigned accounts, ledgers and reports

-Monitoring 7,000+ security and access systems. -Superior customer service using multi line phone system and emails. -Dispatching and communicating with emergency agencies. -Highly organized and independent; able to coordinate tasks to accomplish projects with timeliness and creativity.

- Maintain confidentiality of all patient information- Work over the phone taking incoming phone calls from patients regarding their medical bills- Patient accounting for hospitals and doctor's offices. -Assist patients by verifying insurance payments, setting up payment arrangements, qualifying for charity, and providing an explanation of the bill

-Processed qualified applicants to enlist in the Army and Army Reserve-Provided recruiting assistance for the US Army recruiting high school seniors and adults to strengthen our nation's interests-Recruited in many ways including cold calls, high school presentation, walk ins and display booths

-Trained soldiers in all aspects of CBRN defense-Maintained and updated records on soldier training records-Maintained equipment readiness at all times