Business Development/Brand Manager

➢ Cold calling new businesses while maintaining and growing large volume corporate accounts, in the Chicagoland area, and surrounding suburbs.➢ Develop strategic plans and work with the Regional Sales Managers and Regional Directors/VP’s to ensure market position of assigned accounts.➢ Manage the development and activity of assigned mid-size to major accounts including discounts and selling process.➢ Account Management duties.➢ Upselling/Cross selling responsibilities.➢ Persistently making over 150 cold calls per day.

Managing various portfolio's with the Hospitality, Retail, Consumer Goods industries. Proactively seeking out new Business, and managing current clients needs.

Setting up merchant accounts for new/existing businessPresentation of technical abilities of hardware/softwareResponsible for developing new businessAccount Management Managing my current client/prospective client list Cold calling potential customers to pitch our services

Responsible for managing existing and new business.Managed the Catering Team to deliver the Specialty’s Extraordinary Experience to every customer, both online and in-store, with special focus on order accuracy timeliness.Managed up to 20 employees.Maintain a catering and FOH staff that is presentable, professional, and engaged with both our product and our customers.Actively coach team to improve performance, and conduct quarterly 1-on-1 reviews with support from the General Manager. Communicate directly with the Customer Service Department to address and correct any catering related service issues. Developing action plans to improve quality of catering service.Working as part of the Store Management Team to ensure the success of company and region wide roll-outs and initiatives.

Solicited new individual’s plans for a Hallmark while maintaining, servicing and growing existing accounts. Provide product information and professional advice, via telephone, concerning Individual Products to potential customers. Explain rates, benefits, eligibility requirements, enrollment procedures for products and benefits structures best suited to the need of the prospective customer. Follow up with potential customers via telephone and/or correspondence when necessary. Consistently meet or exceed sales goals to meet privacy requirements of HCSC.Coordinate pertinent information input into Individual Products Tracking System database in a timely manner in order to maintain integrity of the system.Keep abreast of company policies and procedures relating to the sale, enrollment and retention of business. Communicate and interact effectively and professionally with co-workers, management, customers, etc. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Maintain complete confidentiality of company business. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Conducted cold calling of prospects and developing new business. Exceeded all goals outlined in “Salesforce” involving sales activity, pipeline and sales results by developing, executing and managing complex marketing strategies and campaigns.

Cold called new businesses while maintaining and growing large volume corporate accounts.Proven track record at focusing on individual customers needs and developing business plans to generate incremental sales and significant business opportunities. Develop strategic plans and work with the Regional Service General Managers and Part Managers to ensure market position of assigned accounts.Manage the development and activity of assigned Major Accounts including discounts and selling process.Call on major accounts, develop and make sales presentations and ensure adequate sales service. Responsible for effective communications with the retail network and pre and post sales issues