Marcus Latham is a Director, Customer Experience - Call Quality Support at Aesbus Company. He possess expertise in account management, project management, management, strategy, customer service and 36 more skills. Colleagues describe him as "I worked with Marcus for over 10 years. He and his company were one of the best partnerships i have ever experienced. Marcus and his team did everything they could to partner with us and make our work together seamless. Focus groups, direct feedback, and total accessibility to his team made our work relationship experience excellent. I would highly recommend Marcus and Aesbus to anyone looking for a close relationship that treats your company as if it was theirs. " and "As Senior Manager for Metro by T-Mobile, I have worked closely with Marcus for several years now. He has done a great job creating a tool to store our quality evaluations and audits. This tool even visualizes the data so we can find opportunities to improve our customer service. Marcus and his team have also provided quality evaluation services for our customer interactions. This outsourcing team is completely managed by Marcus and his Aesbus team. Marcus is someone I trust. He is quick to respond to any problem or project. In addition, his work ethics and management of his team are outstanding."