Having not only successfully ran this store for almost 14 years, I have dual sited, taking on the most troubled store in the UK, to look to help fix problems short term, and recruit a new manager to success the store from myself. I have also been a key player in the organizing/recruiting/opening of new stores across the UK.Im a manager who has his job role and his company to heart. I am extremely passionate about delivering results in any KPI or area I am set. I am extremely brand, and service orientated, and embed this into my team, by being a great people manager with excellent communication skills. I am direct, factual and honest. Helping people see the clear reality of something, in order to achieve quicker and better results for the business.I am extremely results driven, always striving to deliver and where possible, exceed. I maximise profitability by team management, service excellence, thinking commercially, executing company programmes and procedures and taking smart risks. I have consistently been recognised for my achievements and effort over the years.I look to get the best from my people. To recruit and retain the right talent. Keeping training relevant, real, engaging and consistent. Identifying employees needs and acting as a coach and mentor. I will support motivate and inspire but will not hesitate to act on underperformance. I have strong experience in performance management and have supported many peers in this area.The intrinsic desire to deliver and achieve shows through the customer service I deliver from my team. I instil the importance of service to the team. I’m always looking for me and my team to be brand champions in service.I have also supported my Area Manager, by visiting my peer’s stores, and performing the bi-annual Operational Store Audit. Looking to Help and support my peers in achieving the target score, with support and training, in particular the new managers to the business.