Marcus Mason Email and Phone Number
Proven Quality Driven Management (QDM) Expert with over 19 years of experience in the Transportation industry, FedEx field operations, features of service, systems, policies and procedure including over 8 years of solid Management, Human Relations and Communication experience. As our customers define quality, I place extreme value on exceeding expectations of external and internal stakeholders. My focus is to always deliver the difference by optimizing business performance in a collaborative environment while practicing safe work habits and endorsing a healthy work atmosphere. I have a keen eye for detail and an unwavering commitment to excellence. By setting high standards and implementing rigorous quality control measures, I ensure that projects are executed flawlessly and deliver exceptional results. I prioritize continuous improvement and encourage my team to embrace a mindset of excellence in everything they do. A few of my projects include:• FedEx Express Memphis World Hub Champ of the Ramp Project (Offload organization) • FedEx Express Memphis World Hub Secondary Contingencies Project• FedEx Express Memphis World Hub Bulk Truck Ramp Load Reduction Project• FedEx Express Memphis World Hub Input Balancing Tool Project• FedEx Express Memphis World Hub Quest Dayturn Initiative (OLVRT and Domestic locations) Customer Solution Project• FedEx Express Memphis World Hub Gymshark Damage Reduction Project
Blues City Brewery, Llc
View- Employees:
- 95
-
Assistant Warehouse ManagerBlues City Brewery, Llc Aug 2023 - PresentMemphis, Tennessee, United States
-
Senior Manager, Hub Operations (Offload)Fedex Feb 2021 - Feb 2023Memphis, Tennessee, United StatesResponsible for ensuring daily productivity levels were maximized to support on-time sorts and aircraft departures.Implemented audit preparedness processes to ensure daily, weekly, and monthly compliance.Conducted internal and CSM audits to ensure organizational compliance.Responsible for developing and implementing safety plans for organization.Collaborated with Corporate safety reps to implement Heat Prevention training for the Memphis World Hub.Responsible for overseeing and guiding my direct management team and front-line staff towards achieving strategic objectives and operational goals.Primary roles included planning, organizing, budgeting, and executing business initiatives while ensuring efficient resource allocation, effective decision-making, and optimal performance.Established targets with stretch-goals, monitored progress, and provided guidance to both Management and front-line team members.Collaborated with other senior managers to align objectives, drive organizational growth, and foster a positive work culture. -
Senior Manager, Sort Operations (Matrix)Fedex Feb 2021 - Jul 2021Memphis, Tennessee, United StatesResponsible for ensuring daily productivity levels were maximized to support on-time sorts and aircraft departures.Responsible for developing and implementing strategic plans to achieve Memphis Hub processing goals and objectives.Collaborated with USPS representatives to develop and refine contingency operations. Supported USPS representatives to achieve required customer service levels for the Memphis World Hub.Navigated team through the COVID-19 pandemic and ensured all guidelines and protocols were followed. Provided daily leadership, guidance, and motivation to front-line Management and Employee leadership team.Gathered and analyzed all relevant data, considering different perspectives, and evaluated potential outcomes to make informed decisions in line with the organization's objectives. Monitored financial performance, analyzed financial reports, and made strategic financial decisions to optimize resources and ensure the financial health of the organization.Monitored both teams' and individuals’ performance within the organization to establish key performance indicators (KPIs), track progress, provide feedback, and implement performance improvement strategies when necessary.
-
Hub Operations Command Center ManagerFedex Nov 2017 - Feb 2021Memphis, Tennessee, United StatesThe HOCC manager position is held with extremely high regard in the Memphis World Hub. I was directly responsible for overseeing the day-to-day operations of the Memphis World Hub Day sort operations in addition to collaborating with the night sort operation team daily. I was responsible for hub contingencies, all reporting and monitoring of inbound Aircraft and Trucks, and ensuring daily compliance for 100% reconciliation of said trucks and flights. I oversaw and implemented several Quality Driven Management projects. (see Resume for details)I drove process improvement to keep pace with explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.I was involved with: Strategic planning and forecasting; appraising performance; rewarding and disciplining employees as needed; resolving problems; and addressing staffing needs.
-
Sort Manager, Hub OperationsFedex Jun 2016 - Nov 2017Memphis, Tennessee, United StatesThe front-line management positions can be one of the most challenging levels of leadership at the Memphis World Hub. Some of my responsibilities include:Effectively managed over 60 employees.Ensured team members maintained a high level of productivity and eliminated contingency instances due to processing shortfalls.Trained new employees regarding job duties and performance expectations and ensuring compliance with FedEx policies, procedures and other training requirements.
-
Outbound Manager, Hub OperationsFedex Aug 2014 - Jun 2016Memphis, Tennessee, United StatesPlanned, organized, and controlled Outbound operations to ensure a high level of service and on-time launches at minimal cost.Directed all other necessary activities which provide optimum service to FedEx Express customers.Ensured cost effectiveness of operations through established control of equipment, utilities, and supplies.Managed several different outbound flight and truck markets (PHL, MDT, YYZ, YMX, YEG, YYC, LAS, GDL, and DTW)
-
Ramp AgentFedex Sep 2006 - Aug 2014Memphis, Tennessee, United StatesThe Ramp Agent position is the highest ranking front-line hourly leadership position. My responsibilities included:I prepared and verified all weight and balance and dangerous goods paperwork for multiple flights completely and accurately in accordance with FedEx and FAA regulations.I worked with management to supervise employees, ensuring productivity and develop safe action plans to utilize the resources of the operation. I coordinated with other outbound, downline ramps, and GOCC to establish productive and efficient methods for handling daily challenges.I ensured the efficient and timely handling of customer materials and shipments while adhering to all FAA, TSA, Customs, and FedEx company policies and procedures.I executed responsibilities related to quality assurance, SWAK, hazardous materials, and dock safety.
-
HandlerFedex Feb 2004 - Sep 2006Memphis, Tennessee, United States
Frequently Asked Questions about Marcus Mason
What company does Marcus Mason work for?
Marcus Mason works for Blues City Brewery, Llc
What is Marcus Mason's role at the current company?
Marcus Mason's current role is Assistant Warehouse Manager.
Not the Marcus Mason you were looking for?
-
-
-
2bakerhughes.com, smithmasonco.com8 +160133XXXXX
-
1camdenliving.com2 +1 713 XXXXXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial