Marcus Morantus Email & Phone Number

High Level Support for all systems for customers. High level focus on Exchange and Networking.

Houston

As a Supervisor at RadioShack, I led a team of sales associates, ensuring smooth daily operations and providing exceptional customer service in a fast-paced retail environment. My responsibilities included:Managing day-to-day store activities, including inventory management, cash handling, and sales reporting.Coaching and mentoring team members to meet and exceed sales goals through product knowledge and customer engagement.Handling escalated customer service issues, resolving concerns promptly to ensure satisfaction and foster repeat business.Overseeing merchandising and store presentation to align with corporate standards and optimize the customer experience.Coordinating with upper management to implement promotions and meet sales targets.Conducting staff training on new product offerings and ensuring compliance with company policies.Throughout my time at RadioShack, I developed strong leadership and organizational skills, creating an environment where my team could thrive and customers could rely on expert assistance with their technology needs.