Marcus Moreira

Marcus Moreira Email and Phone Number

Operations Business Architect @ Insider Store
State of São Paulo, Brazil
Marcus Moreira's Location
São Paulo, São Paulo, Brazil, Brazil
About Marcus Moreira

Experienced in driving supply chain excellence through strategic planning, execution, and continuous optimization. Proven track record in logistics operations, with a strong focus on lead time improvement and cost reduction, leveraging data analytics and quality management methodologies.Skilled in developing and managing KPIs, automating processes, and creating data-driven insights using Python, SQL, and Power BI. Led logistics capacity building for major e-commerce operations in Brazil, from inception to full-scale execution, consistently aligning strategies with data-driven decision-making and operational efficiency.

Marcus Moreira's Current Company Details
Insider Store

Insider Store

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Operations Business Architect
State of São Paulo, Brazil
Employees:
215
Marcus Moreira Work Experience Details
  • Insider Store
    Operations Business Architect
    Insider Store
    State Of São Paulo, Brazil
  • Shein
    Data Sr Specialist - South America Data Analytics And Control Tower
    Shein Nov 2023 - Present
    São Paulo, Brasil
    Operations Performance and Cost Optimization: monitoring and proactive management of logistics operations and costs across South America, driving data-driven initiatives that enhance financial efficiency and control within the logistics chain. Advanced Analytics and Automation Solutions: development of analytical tools, by designing and maintaining ETL processes and data models on an AWS-based datalake, using SQL, Python, and Tableau to support decision-making capabilities for the logistics team and automation solutions that streamline operations.Data Project Manager: lead data governance practices to ensure data quality and consistency by implementing data governance practices and standardizing data models. Supported local team on data related topics. Standardize metrics and SQL codes to ensure that the entire logistics team achieves consistent results;Key results: - develop and maintain data pipelines within AWS cloud-based datalake and Tableau dashboards; - automate manual processes to improve operational team routines and manage data processing;- provide all data solutions to reduce logistics costs and expand operation without jeopardizing leadtime; - management routine to push logistics teams for data driven insights;- achieved recognition as the first Brazilian team member to lead data governance efforts;- data project manager as focal point for local teams for all data related topics and projects.
  • Shein
    Logistics Specialist - First Mile
    Shein Jan 2023 - Oct 2023
    São Paulo, Brazil
    Operational Expansion: building pickup capacity with suppliers from the ground up, optimizing all operational models (including collection and drop-off) and network expansion planning by expanding coverage ensure scalability and efficiency, supporting business expansion while maintaining cost-efficiency and meeting collection lead time targets;Management Tools and Process Standardization: establishing operational excellence by developing and implementing standardized management tools and KPIs, created structured routines including weekly meetings and Gemba visits, as well as set up a solid foundation for operational control and continuous improvement;Data-Driven Management: created all necessary data controls, whether SQL/Python scripts from scratch, enabling the expansion of operations and ensuring that decision-making processes were data-driven and aligned with strategic goals.Key results:- operational expansion to 4 different states;- increase pickup capacity by 80%;- create KPIs and management routines in order to improve service level by 25%;- dock and support operational expansion for 2 suppliers.
  • Shopee
    Operations Performance Associate
    Shopee Jan 2022 - Jan 2023
    São Paulo, São Paulo, Brasil
    First Mile Olistic Control: managed performance and processes design across all First Mile channels, including Door-to-Door (D2D), AGF, PUDO (Pick-up/Drop-off), and Shopee Xpress (in-house fleet), ensuring seamless operations and service quality. Implemented management routines with suppliers for SLA improvement. Performance Metrics Development: established key performance indicators for First Mile operations, from data manipulation and visualization to leading daily and weekly follow-up meetings, driving operational excellence and continuous improvement. First time working with data governance , providing access to all first-mile data for stakeholder teams.Process Automation: automated data processes using SQL and Power BI, significantly reducing manual workload and enhancing data-driven decision-making.Key results:- implementation of own fleet management tools and routines;- implementation of drop-off model;- automate manual processes to improve operational team routines and manage data processing;- data governance of first mile data, improving internal controls by stakeholder teams.
  • Carriers Logística E Transporte
    Operations Analyst
    Carriers Logística E Transporte Sep 2020 - Dec 2021
    Logistics Operations KPI Management: developed and maintained key performance indicators (KPIs) for logistics operations, focusing on SLA adherence, productivity, and cost efficiency. Analyzed daily results to plan and optimize the entire logistics chain.Automation Equipment Oversight: managed the performance and maintenance of sorting automation equipment (Sorter), ensuring both physical and systemic functionality within logistics operations.Operational Excellence and Cost Reduction: implemented standardization methodologies and Quality Assurance tools to enhance operations and reduce costs. Mapped and re-engineered processes, improved training programs for new hires, and created comprehensive operational manuals and flowcharts. Led PDCA cycles for continuous improvement.PCP for HUB Operations: designed and executed PCP programs to optimize shift balance, enhance productivity, and control costs, with a particular focus on high-demand periods such as Black Friday.PCP for First Mile and Linehaul: developed PCP strategies to maximize vehicle occupancy and control costs, especially during peak seasons like Black Friday, ensuring efficient and cost-effective operations.
  • Vm7 Conceitos & Fragrâncias
    Assistant
    Vm7 Conceitos & Fragrâncias Jun 2020 - Aug 2020
    São Paulo E Região, Brasil
    Customer Order Fulfillment and Product Testing: managed the preparation and fulfillment of customer orders, including raw materials and fine fragrances for major accounts. Conducted product testing to support the development of cosmetics, integrating proprietary raw materials into merchandising strategies for the sales department.KPI Development and Strategic Analysis: designed and implemented key performance indicators (KPIs) to enhance decision-making processes, particularly in assessing raw material profitability. Conducted comprehensive reviews of the Quality Management System Manual and internal standard operating procedures to ensure alignment with industry best practices and regulatory.
  • Itaú Unibanco
    Intern
    Itaú Unibanco Nov 2015 - Nov 2016
    Ceic
    KPI Management for Outsourced Services: developed and maintained comprehensive KPIs to monitor and evaluate the performance of services provided by outsourced companies, ensuring alignment with contractual obligations and service level agreements.Operational and Financial KPI Optimization: spearheaded the creation and ongoing refinement of internal operational and financial KPIs, including budget adherence and job completion deadlines, directly impacting customer satisfaction and overall service quality.Cost Control and Efficiency Auditing: conducted daily audits of operational expenses, identifying and eliminating unnecessary costs associated with outsourced services, resulting in significant expense reduction and improved financial efficiency.Project Involvement in Digital Transformation: contributed to the enhancement of the new Itaú Unibanco app by participating in a key project aimed at creating a more intuitive and user-friendly interface, aligning with the bank's digital transformation goals and improving customer experience.
  • Cnpq - Conselho Nacional De Desenvolvimento Científico E Tecnológico
    Scientific Initiation Scholarship
    Cnpq - Conselho Nacional De Desenvolvimento Científico E Tecnológico Oct 2013 - Sep 2014
    Universidade Federal De São Paulo
    • Scientific initiation carried out at green chemistry area, testing a type of less polluting organic solvent.• Participation in the XXII PIBIC Scientific Initiation Congress, with a poster presented.
  • Universidade Federal De São Paulo
    Reserchear Student
    Universidade Federal De São Paulo Jan 2012 - Sep 2013
    Diadema
    • Scientific initiation carried at biocatalysis area, whose project aimed at testing enzymes that could perform enzymatic kinetic resolutions resulting at possible new active principle to battle cancer.• Participation in the 36th Congress of the Brazilian Chemical Society, with a poster presented.

Marcus Moreira Skills

Microsoft Office Atendimento Ao Cliente Pesquisa Microsoft Excel Microsoft Word

Marcus Moreira Education Details

Frequently Asked Questions about Marcus Moreira

What company does Marcus Moreira work for?

Marcus Moreira works for Insider Store

What is Marcus Moreira's role at the current company?

Marcus Moreira's current role is Operations Business Architect.

What schools did Marcus Moreira attend?

Marcus Moreira attended Faculdades Metropolitanas Unidas, Universidade Federal De São Paulo.

What skills is Marcus Moreira known for?

Marcus Moreira has skills like Microsoft Office, Atendimento Ao Cliente, Pesquisa, Microsoft Excel, Microsoft Word.

Who are Marcus Moreira's colleagues?

Marcus Moreira's colleagues are Giulia S., Evelly Ferreira, Luciana Peixoto, Felipe Santiago, Alessandra Pereira Da Silva, Tássia Barros Paranhos De Almeida Nascimento, Karina Keller Goulart.

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