Marcus Ng Email & Phone Number

Singapore

• Overall responsible for Maersk Asia Pacific Air Freight Business PnL and growing the business. • Overall responsible for APAC Air strategy for Pricing, Procurement, Solutions/network development, Operational excellence, business development and Own Controlled Flights Operations/Network set up. • Responsible to establish/develop Air freight Strategy • Accountable for Own Controlled Flight operations in APAC and achieved consistent high load factor for all our own controlled capacity APAC outbound flights. • Instill Air freight business acumen into the country teams to ensure sustainability business. • Business development identifying suitable focus industry sectors and targeting new markets, and jointly with Sales team to secure new customer or cultivate the relationship with existing customers. • Freight management system: Accountable for Cargo wise on-boarding project within the APAC region. • Team Leadership: Build and lead a team of professional regional Air Freight teams to achieve strategic goals and objectives. • Drive customer account profitability by rolling out GP improvement actions program. • Sales support and guidance to align Air product objectives/targets. • Jointly drive Air Freight marketing campaign initiative to create market awareness. • Responsible to collaborate other business units such as Supply Chain Management, Road freight, Ocean freight to develop joined network solutions.

Singapore

Singapore

- To build, maintain and develop strategic relationship with air freight carriers in AP regions to ensure o Optimal capacity availability for DGF o Airline spend is managed strategically in terms of transactional cost and incentive payout o Overall profitability is optimized o Compliance with DGF preferred carrier strategy - Negotiation with airlines on the global and regional level incentive programs. - To identify opportunities, design and implement solutions to improve capacity management and utilization with carriers - To guide and support regional and country on the capacity procurement strategy and processes. - To drive airlines Timestamp EDI/Operations escalation/EAWB/performance improvement. - Stations escalation path for any airlines related issues.

Singapore

• Develop and driving “Change in mind” AP Air freight Network programs jointly with DGF AP stations and selected carrier partnerso Regional EQ programs o Single revenue concepto 2 ways dealo Carrier direct delivery service o Multiple origins consolidation direct delivery serviceo DPS Hub Connect Program o Etc…• Lead a team of AP Air freight stations to have the right focus to establish sustainable cost saving initiatives. • Responsible for implementation air freight capacity crisis management program and procedure. I.e. West coast port delay situation, etc…• Responsible of regional capacity management/optimization for AP Region by jointly seek out potential regional carriers’ cooperation to support stations to improve efficiency or lower cost. I.e. HX, D7 etc… • Analysis and provide direction for AP stations to achieve good cargo mixed to drive good gross profit. • Involve with Strategic Customer engagement with optimized AFR Solutions for their supply chain.

Singapore

• Lead countries commercial and operations teams across APAC region to manage DGF AFR Strategic Accounts such as APPLE, General Electric and Fashion and Apparel sector. • In-charge of APPLE implementation rolling out AP to EMEA/AMER/Intra AP Programs• Manage station commercial team, main interface with Customer to explore new opportunities, improvement opportunities and conducting customer performance review/process improvement.• Identify and implement best practice air freight solutions for customer. I.e. Direct Delivery Solutions

• Responsible for Sony Ericsson Global Account, USD70 M and NXP Global Account, USD30 M as a single global point of contact for NXP and SEMC Customer operational process improvement. • In-charge of SEMC Global RFQ implementation to roll out newly won business globally (America/Europe/Middle East/Africa) with jointed design on processes and procedure. • In-charge to set up NXP Account with sustainable solutions and processes in terms of system flows, operations realignment and logistics quality for all 3 business units DHL Supply Chain, DGF Air Freight & DHL Express

• Responsible for Sony Ericsson AP Account, USD30 Mil and Motorola AP Account, USD24 Mil as a single regional point of contact for SEMC and Motorola AP customers. • Support customer to design their supply chain improvement initiatives. I.e. Suitable supplier incoterm selection, BJS-HKG Air truck solution, India High Sea Sales Lead-time improvement, etc… • Escalation point for any operations performance issues. E.g. Urgent shipment delays, theft & damages. • Collaborate with other regional functional teams (Commercial, Operations and IT) across the APAC region to analyze and resolve issues. • Conduct Monthly & Quarterly business review with SEMC & Moto Regional Customers. • Implementation of SEMC China Domestics Business Implementation involving local trucking and domestic air freight movement • Implementation of SEMC DHL Express Direct to Retailer project Implementation involving freight shipment out from China supplier to SEMC Global retailers. • On boarding of BlueDart business into SEMC APAC business project• In charge of upgrading the Freescale Operations warehouse in Singapore to enable Freescale Semiconductor to align to their global strategy of centralized distribution in Asia.• Streamlining of Freescale warehouse processes resulting in significant improvements in its storage capability (by about 50%).

• Overall in-charge of project warehousing solutions designing & implementation for temperature-control operations in Shanghai, China.• In-charge of establishing regional project key performance indicators. I.e. LG electronic regional key performance indicators roll out in Hong Kong, Singapore and Malaysia.• Conduct regional logistics site audits and process improvements in various locations regionally including Indonesia, Malaysia, Singapore, India, Hong Kong & China. • Provide guidance and operations know-how to APAC local teams to resolve escalation issues with specific solutions and processes.

• Develop cost effective supply chain solution for potential customers.• Responsible for new projects’ quotation and project implementation.• Managing existing account in Vietnam and exploring new business in Vietnam.• Develop Set-up operations process flow and business process flow for Pacorini Semblog.

• Overall in-charge to Develop North Vietnam Distribution Centre in Hanoi for multiple customers. • Managing 30 local staffs to achieve synergy performance as a team. • Responsible for recruitment and training of Local staffs to ensure Vietnam North DC Operations continuity.• Set-up Operations process flow and business process flow in North Vietnam DC.• Warehouse designing with local contractors to achieve required international standard• Initiate initiative to ensure Operations efficiency and high customer satisfaction• Set-up KPI reporting System from North Vietnam DC to HQ• Local Contractors Management.

• Overall in-charge for Yeo Hiap Seng (YHS) warehousing and local distribution operations, involving 30 staffs and 2 contractors each with 20 trucks. • Managed Customer relationship to jointly Optimization entire Singapore distribution network. • Established KPIs to ensure efficient operations. • Ensure smooth operations process flow and business process flow.

• Managing component solution development • Preparation and presentation of Warehousing RFQ• Implementation of Warehouse Management System & Customer Relationship Management System• Supply chain engineering analysis with consultation and streamline of supply chain Process flow• Documentation of work instruction and process flow

Master In Science (Scholarship), Innovation In Manufacturing System And Technology

GPA: 4.6 / 5.0

Bachelor Of Engineering, Civil And Environmental Engineering

1st Class Honors/ Dean’s List