Marcus Rivera Email and Phone Number
As I pursue the Google IT Support Professional Certificate, I am building a robust skill set in areas such as system administration, network operations, and troubleshooting. Technology has always fascinated me, not just for its complexities but for its potential to solve real-world problems and drive innovation. I’m passionate about using IT to create efficient, secure, and forward-thinking solutions for businesses.My career as a Repair Technician at Pax Technologies, UBreakIFix, and Best Buy has given me hands-on experience with diagnosing and resolving hardware issues, developing critical thinking skills, and delivering excellent customer service. These roles taught me how to think on my feet, adapt quickly, and solve complex technical challenges—skills that translate seamlessly into IT support and systems management. Whether repairing hardware or tackling network issues, I approach every problem as an opportunity to improve and innovate.I’m eager to bring my technical expertise and problem-solving abilities to a dynamic IT role where I can continue learning and contributing to impactful projects. Let’s connect to discuss how I can help your team thrive in today’s rapidly evolving tech landscape.
Idea Public Schools
View- Website:
- sensiblerecycling.com
- Employees:
- 2
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Campus Computer TechnicianIdea Public SchoolsFlorida, United States -
Qa TesterSensible Recycling Nov 2024 - PresentUnited States1. Inspection of Incoming Electronics:Review and inspect electronic devices (e.g., computers, phones, TVs) received for recycling to ensure they meet the required standards for upcycling or responsible disposal.2. Testing Functionality:Perform basic functionality tests to check if devices are working properly, including powering on, checking screens, buttons, and connectivity (Wi-Fi, Bluetooth, etc.).3. Sorting for Upcycling or Recycling:Classify electronics based on their condition, determining if they can be upcycled for resale or if they should be processed for responsible recycling. Ensure proper documentation of each device’s status.4. Data Removal and Privacy Protection:Ensure all personal data is securely erased from devices, following privacy regulations and company policies.5. Quality Assurance for Upcycled Items:Verify that all upcycled electronics are in good working condition, and ensure they meet quality standards before being labeled for sale or reuse.6. Visual Inspection for External Damage:Perform detailed visual inspections to identify any external damage (e.g., cracks, dents) that could affect the functionality or resale value of devices.7. Documentation and Reporting:Keep accurate records of all testing results, including device status, parts needed for any fixes (if applicable), and any items that need to be recycled. Report findings to management regularly.8. Inventory Management:Assist in maintaining accurate inventory records of upcycled electronics, parts, and materials for resale or recycling.9. Compliance with Environmental Regulations:Ensure that all processes adhere to local, state, and federal recycling regulations, including proper handling and disposal of hazardous materials like batteries or chemicals.11. Continuous Improvement:Suggest improvements to testing processes, workflow efficiency, or quality control measures to enhance overall performance and reduce waste. -
Repair TechnicianPax Technology, Inc. (North America) Nov 2022 - Nov 2024Jacksonville, Florida, United StatesRepairing POS devices of multiple makes and models, ranging from basic to advanced repair solutions. Duties/ Responsibilities: • Troubleshooting and providing solutions to device issues. • Maintaining high levels of ethical standards to protect customer data. • Entering repair data for record-keeping purposes. • Able to accurately and efficiently test, troubleshoot, repair electronic devices at SMD/IC/component level • Maintain, manage, track, and log inventory of product in workstation and responsible work area • Perform quality work checks to ensure the product meets quality standards • Be able to read, interpret, understand, and follow blueprints, schematics, diagrams, specifications, bills of materials, testing software on-screen prompts & instructions, and other written instructions or procedures to accurately assemble equipment and products • Be able to utilize production and maintenance tools and equipment such as proprietary testing system, electric screwdriver, compressed air system, ionizing air gun, torque gauge/tester, soldering station, heat plate, PCB rework station, testing system & equipment, label printer, electric scale, scanner, digital caliper Windows PC, etc. -
Advanced Repair AgentBest Buy Nov 2021 - Mar 2023Jacksonville, Florida, United States -
Sales AssociateBatteries Plus Bulbs Jul 2020 - Mar 2021 -
Repair TechnicianUbreakifix Dec 2019 - Jul 2020 -
Repair TechnicianRe-Tech Smartphone Centers Aug 2019 - Oct 2019
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Camp Instuctor100 Black Men Of Jacksonville Jun 2019 - Aug 2019Jacksonville, Florida AreaTeaching kids Computing and Coding in HTML and SQL -
BaristaStarbucks Oct 2018 - Jun 2019Jacksonville, Florida AreaCrafting beverages in a timely manner, Supporting customers and making sure they have everything they need.
Marcus Rivera Education Details
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Frank H PetersonCulinary Arts
Frequently Asked Questions about Marcus Rivera
What company does Marcus Rivera work for?
Marcus Rivera works for Idea Public Schools
What is Marcus Rivera's role at the current company?
Marcus Rivera's current role is Campus Computer Technician.
What schools did Marcus Rivera attend?
Marcus Rivera attended Frank H Peterson.
Who are Marcus Rivera's colleagues?
Marcus Rivera's colleagues are Aaron Enos, Caleb Johnson, Jasmine Narcisse.
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Marcus Rivera
Senior Manager, Entra Id Product Engineering At Pwc | Designing Secure, Technology-Driven Solutions For Our ClientsMiami, Fl7gmail.com, mch.com, browardhealth.org, bellsouth.net, nicklaushealth.org, pwc.com, nicklaushealth.org3 +130566XXXXX
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2kidsovercoming.com, siemens.com
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4multiply.com, yahoo.com, idesignco.org, lumate.com
2 +163657XXXXX
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Marcus Rivera
New York City Metropolitan Area4neon-nyc.com, concentrichx.com, syr.edu, sartorius.com3 +184523XXXXX
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