Marcus Rose Email & Phone Number

Pittsburgh, Pa, Us

Washington, Dc, Us

• Manage over 600 new and existing customers accounts through weekly meetings and regular communication to accomplish customer needs and goals.• Develop and implement customer retention through negotiating contracts, increasing repeat business by 14%.• Conduct successful presentations, product training, and promotional events to enhance sales and product knowledge.• Analyzed customer data to upsell new service lines to drive revenue goals.

Washington, Dc, Us

• Manage over 700 accounts resulting in over $1.25M in billed service revenue and 130% to quota in total product revenue.• Spearhead CRM processes, which improved customer retention by 11% within one fiscal year by following up with leads generated from marketing team.• Received recognition awards for extraordinary sales performance and surpassing one million dollars in revenue the past two fiscal years.• Provided ongoing support to clients throughout the entire sales process from initial inbound contact through post-sales follow up.• Cross sell training certification classes and AEDs by probing for customer needs and positioning the best solution.• Skillfully created customized sales quotes for training classes and managed contracts for new and existing clients exceeding monthly sales quotas.• Leverage comprehensive product knowledge and expertise to effectively acquire and retain clients, contributing to revenue generation.

Coraopolis, Pa, Us

• Orchestrated end-to-end process of product creation and website display, strategically driving traffic, boosting conversion rates, and increasing revenue.• Uploaded new products on website, encompassing product descriptions and uploading imagery for accurate product attribution.• Implemented style guides to develop original web content aligned with brand's identity, ensuring brand consistency across digital channels.• Developed engaging copy for various platforms, resulting in increased audience engagement and retention.• Collaborated with management of creative content and marketing strategist, maintaining editorial calendars with the assistance of Hootsuite, ensuring a consistent online presence.

Monroeville, Pennsylvania, Us

• Coordinated trade show appearances including booth design, staffing, and promotional materials to maximize company exposure and generate leads.• Generated new business with marketing initiatives such as social media and websites.• Identified new business opportunities by researching market trend sand competitor analysis.• Monitored competitor activities closely, identifying gaps in the market that could be leveraged for further growth opportunities.

Pittsburgh, Pa, Us

• Monitored and assessed market trends, competitors, and data to enhance effectiveness across digital channels.• Collaborated directly with the Vice President of Marketing to cultivate and expand the company's presence on social media platforms leveraging them to drive sales and brand recognition.• Actively contributed to website build projects aimed at elevating the organization's digital footprint, fostering stronger connections with customers, and increased online engagement.

Indiana, Pa, Us

Master Of Business Administration - Mba, Leadership & Management

Dual Baccalaureate Degree, Marketing & Fashion Merchandise