Marcus Ruffin Email & Phone Number

Greater Minneapolis-St. Paul Area

Maple Grove, Minnesota, United States

Established in 2016, the Disability Motivational Network (DMN) nonprofit organization was created to motivate, inspire and educate youth and children with disabilities to believe in themselves and overcome their challenges. Knowing firsthand the struggles that people with disabilities face in underdeveloped countries, Prince and Agnes are committed to caring for the victims of homelessness, hunger, and public humiliation. DMN partners with other organizations in providing food, medical supplies, and education.

Greater Minneapolis-St. Paul Area

Owned and operated a successful freelance videography business, providing high-quality video production services for a diverse range of clients, including businesses and events. Managed all aspects of the production process, from initial concept to final editing, ensuring client satisfaction through creative and professional content. Demonstrated strong project management skills, effective client communication, and a passion for storytelling through visual media. Delivered exceptional results that met client needs and exceeded expectations.

Maple Grove, Minnesota, United States

Conduct thorough physical inventory audits at branch warehouses nationwide, ensuring accuracy and compliance by meticulously matching invoice items with actual quantities. Verified descriptions, items, and model numbers to maintain precise inventory records, minimizing discrepancies. Enhanced customer satisfaction by ensuring product availability and reliability, strengthening the organization's inventory control and risk management practices.Communicate effectively with customers, providing updates on delivery status and addressing any inquiries or concerns.Collaborate with dispatch and warehouse teams to coordinate routes and manage delivery priorities.

Maple Grove, Minnesota, United States

Proactively inquiring about and understanding customer needs, meticulously recording andorganizing the collected data, and relaying this detailed information to the operations manager and route delivery drivers to ensure seamless and efficient service delivery.*** Company acquired by Cintas ***

Bowie, Maryland, United States

Played a crucial part in interacting with customers to answer questions and provide guidance over a variety of support channels, such as chat, email, and phone.Provided support to customers employing our products and servicesWorked alongside Engineering and IT staff to provide software solutions + resolved open cases per defined processes and procedures.

Maple Grove, Minnesota, United States

Trained team leads and delivery associates on utilizing the Netradyne Drive-i AI system to enhancedriver safety and performance. This initiative improved overall compliance with safety regulations and reduced the number of accidents, resulting in a safer work environment and decreased operational costs for the business.

Minneapolis, Minnesota, United States

Managed the entry of Power of Attorney documents into Captira (CRM) database for bonds, ensuring accuracy and completeness. Maintained detailed application reports and updated the database of client records to facilitate efficient retrieval and tracking of information, enhancing operational transparency and compliance.Conducted document signings as a witness and verified signers' identities to mitigate the risk of fraud. By ensuring the authenticity of signatures and identities, contributed to fraud prevention efforts and reinforced the integrity of legal documentation, promoting trust and reliability in business transactions.Reviewed and assessed legal documentation to determine the appropriate amount of bonds required for defendants' release from jail in criminal matters. Utilized knowledge of legal procedures and regulations to accurately post bonds and ensure compliance with court requirements, facilitating the timely release of defendants.

Accelerated Bachelor Of Science - Bs, Digital Cinematography

I was enrolled in the Digital Cinematography Bachelor of Science degree program, where I gained focused knowledge and understanding.

Art/Art Studies, General