Marcus Thomas Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Co

Colorado Springs, Co

Contracted to Ericsson to upgrade Verizon IT systems.

Colorado Spring, Co

Insight Global (Contracting Agency):Contract Employee-Hewlett Packard Enterprise: 4/04/2016 – Present Data Center Facilities Engineer, Colorado Springs, COI was brought into this role to help facilitate and oversee a large scale data center migration. Working with systems architects, project and program managers, and specialized teams, we worked diligently to meet all deadlines to get new installations and old installations alike migrated over for use in the new facility on a… Show more Insight Global (Contracting Agency):Contract Employee-Hewlett Packard Enterprise: 4/04/2016 – Present Data Center Facilities Engineer, Colorado Springs, COI was brought into this role to help facilitate and oversee a large scale data center migration. Working with systems architects, project and program managers, and specialized teams, we worked diligently to meet all deadlines to get new installations and old installations alike migrated over for use in the new facility on a changing schedule according to the maintenance window of the external client involved. *Performed cable and device auditing for new and legacy equipment.*Provided hand and eyes support for troubleshooting and configuration.*Conducted rack and stack and cabling procedures assuring a standard of excellence was adhered to.*Took cable measurements and collected additional project information for foreseeable needs in order to mitigate risk of delays.*Documented existing architecture for rollback procedures.*Helped correct documentation and architecture for system migrations.*Provided direction for project managers and helped in avoiding pitfalls that would have impacted project timelines and costs.*Conducted employee training for new staff for direction in operations and job functions.*Provided regional reporting for national datacenter transformation teams and engaged national project manager coordinated efforts. Show less

Englewood, Co

In this position I support just about all hands on support in the Data Center. I perform inventory and database management, upgrade various devices in the data center, trouble shoot issue, install devices and cabling, perform remediation of equipment such as decommission and physical correction of device labeling, etc., environmental and power monitoring and remediation as well, and many other tasks that are commonly handled in a Tier 2 Data Center.

Colorado Springs, Co

I have provided IT Solutions to Periapsis Incoporated and FSPS Incorporated. My the services I have provided are inclusive, but not limited to; Sharepoint Development, Infrastructure Design and Maintenance, IT product testing and development, end user support, Server Hardware, Software, and Firmware maintenance, upgrade, and installation. I have also worked with public websites connected to the infrastructure and remote access into the private network for company employees. I have worked with… Show more I have provided IT Solutions to Periapsis Incoporated and FSPS Incorporated. My the services I have provided are inclusive, but not limited to; Sharepoint Development, Infrastructure Design and Maintenance, IT product testing and development, end user support, Server Hardware, Software, and Firmware maintenance, upgrade, and installation. I have also worked with public websites connected to the infrastructure and remote access into the private network for company employees. I have worked with Cisco switches and routers, WAN Accelerators, and Virtual Machines for QA testing using automated scripts. I have implemented disaster recovery solutions. Essentially in this role I have changed to match whatever the IT environment has called for. Show less

Centennial, Co

I worked here as a temp through Apex, and was hired on. I am still performing rack and stack, network device and server troubleshooting to include iLO, DRAC, and ALOM settings. Fiber and Copper management, Ticketting system management, vender escort, security badge submission for vendors requiring unescorted access to sensative areas, office team general software and troubleshooting support for our team, Ticket and Database management for Remedy, IPcenter, and Aperture. Sharepoint and… Show more I worked here as a temp through Apex, and was hired on. I am still performing rack and stack, network device and server troubleshooting to include iLO, DRAC, and ALOM settings. Fiber and Copper management, Ticketting system management, vender escort, security badge submission for vendors requiring unescorted access to sensative areas, office team general software and troubleshooting support for our team, Ticket and Database management for Remedy, IPcenter, and Aperture. Sharepoint and Clarity time submission and reporting, hardware replacement/upgrades for servers and network devices (GBIC, HBA, NIC, Hard Drive, RAM, PCI devices and several other components) and rack maintenance, EMU maintenance for the environmental control units. Show less

Greater Denver Area

-Comcast : 01/04/2011 to 1/16/2011 Systems Administrator/Data Center Support Engineer*Ticket Management and Customer Satisfaction using Remedy*Troubleshooting and Change Management Support for Multiple Data Centers to include Hardware and Software configuration on Dell, Sun, HP, Cisco, F5, and other devices both fiber and copper (Servers, GBIC, HBA, Switches, and Patching). Diagnosing network and hardware issues and performing authorized corrections as necessary.*Performed… Show more -Comcast : 01/04/2011 to 1/16/2011 Systems Administrator/Data Center Support Engineer*Ticket Management and Customer Satisfaction using Remedy*Troubleshooting and Change Management Support for Multiple Data Centers to include Hardware and Software configuration on Dell, Sun, HP, Cisco, F5, and other devices both fiber and copper (Servers, GBIC, HBA, Switches, and Patching). Diagnosing network and hardware issues and performing authorized corrections as necessary.*Performed Installation and Decommission of Servers Utilizing Aperture for Data Library updates*Documented work hours and Information Exchange in SharePoint and Remedy ticketing system Show less

Fob Salerno And Bagram Af, Afghanistan

Electronics and IT technician for Field Surveilance Equipment.Troubleshooting Ethernet, RF, Radar, and associated electronice devices and equipment for DoD personnel supporting troops in Afghanistan.

Colorado Springs, Co

Maintained servers in the server room, built test environments, supported staff, and provided network support. Handled AD, WINS, DNS, DHCP, and many more. Was exposed to several different software and hardware environments. Implemented and maintained disaster recovery for several servers workstations and virtual machines.

Colorado Springs, Co

ITT Industries: Electronics Technician 02/14/05 - 01/06/06Assembled and repaired electronic components. Handled fiber optics assembled cabling for space flight equipment. Worked on targets and counter measure equipment. Assembled and repaired servo amplifyers and remote control units. Handled projects composed of classified materials.

Varied Bases Between Usa And Germany

In my army career, my experience was both IT and Electronics. Many of the skills involved in troubleshooting the test equipment depended on troubleshooting the Coaxial network connection, the software, and the electronics. While most of the equipment that was brought to us for repairs was electronic, some required troubleshooting the software and firmware. Normally there was a good deal of troubleshooting to find the problem. I changed out circuit cards, soldered electronic components in place,… Show more In my army career, my experience was both IT and Electronics. Many of the skills involved in troubleshooting the test equipment depended on troubleshooting the Coaxial network connection, the software, and the electronics. While most of the equipment that was brought to us for repairs was electronic, some required troubleshooting the software and firmware. Normally there was a good deal of troubleshooting to find the problem. I changed out circuit cards, soldered electronic components in place, and performed Quality Control and Assurance on the incoming and outgoing equipment. I was placed in charge of the section holding a position that was well above my rank as a confidence in my ability to work both with and over other soldiers in my shop. In the end I left this position because my contract was up and I was ready to take my training into the civilian world to start a new life. Show less

Bachelor'S, Bachelor'S Of Science In Information Technology Specializing In Network Security, 3.93

Education record

Certification, Electronics

Activities and Societies: I.F.T.E. Training Trainied in multiple classes on different aspects of electronics, including, but not limited.