Marcus Tiew Email & Phone Number

Singapore

Singapore

• Areas of Responsibilities
• As IT support for all Line of business units that under Sony Pictures Group in Singapore, Malaysia, Philippines and Taiwan.
• Provide computer, standard software, business applications, network and IT peripheral devices support within the standard SLA.
• Initiate the IT projects which help to improve the business operation process flow.
• Server maintenance and patching.
• Manage the VDI by using VMWare suite.

Singapore

• Areas of Responsibilities
• Quality control for APAC ITD Helpdesk to ensure consistency of professional helpdesk service.
• ISO Administrator for APAC Information Technology Department.
• Provide consultation to Helpdesk Specialist (Level 1) before any further escalation on in house applications.

Kuala Lumpur, Malaysia/Singapore

• Areas of Responsibilities
• Implement, support and manage Regional Hoya online ordering system.
• Provide technical advice and transfer Hoya’s best practices know-how to Asia IT staffs on Hoya online ordering system and its related interfaces to backend Hoya proprietary, state-of-the-art manufacturing system.
• Function as technical interface between Asia production teams and Japan HQ technical experts on technical issues and concerns arises during production operation.
• Part of AHQ IT team to setup and maintain Asia HQ Data Centre.
• Consolidate Asia email services into Asia HQ Data Centre on Microsoft Exchange for 1000 mailboxes with RPC over HTTPS setup for ease of access for travelling users.

Kuala Lumpur, Malaysia

• Areas of Responsibilities
• Function as IT Manager role to lead the IT team to support the organization business targets and objectives.
• Safeguard global operational integrity of the business by ensuring critical infrastructures are always up and running.
• Execute the PDCA methodology to achieve departmental target and organization business plan.
• Desktop support and management in various OS platform.
• Maintain and management of Windows and LINUX servers.

Melaka, Malaysia

• Areas of Responsibilities
• In charge of entire company’s IT support.
• Implement and Management of servers, LAN, WAN and desktop technical support.
• Plan, coordinate and support business processes system.
• Consult, design, code and test programs for production and business process.
• Automates business and production process activities to improve productivity.

Muar, Malaysia

• Areas of Responsibilities Marketing
• Expand company sales to meet monthly targets.
• Interface between the production and customers’ orders.
• Involve in the company marketing expansion activities.E.g.: Participate in the MAFEX and MIFF Furniture FairProduction Control
• Monitoring resource planning for production delivery.
• Coordinate with supervisors and sub contractors to ensure on time delivery for customers.

Bachelor Of Science (B.S.), Computer Science

Certificate In Computing And Information Technology, Information Technology