Marcus Torres Email & Phone Number

Texas, United States

Dallas, Texas, United States

Austin, Texas, United States

• Responsible for authorizing emergent air ambulance, mortal remains, & repatriation transports.
• Design, Implement, Budget, and Manage company’s Direct Mail, Newspaper and Online campaigns.
• Oversee, analyze and create Weekly Production, Agent and Premium reports on current Marketing & Sales campaigns to executive team. (Direct Mail, Webinar & B2C)
• Developed and managed New Agent Training materials.
• Responsible for writing, maintaining, and logging Membership Agreements(Domestic, USVI, & Puerto Rico).
• Develop and updating Sales Presentations and scripts for sales teams.

Plantation, Florida, United States

• Responsible for authorizing emergent air ambulance, mortal remains, & repatriation transports.
• Generate and analyze Transport & Claim specific reports for Executive team for budgeting and forecasting. (Monthly, Quarterly, and Annual)
• Operations Specialist - Created and Implemented Department Procedures.
• Paid weekly claims to members on average of $75,000.
• Manage all open claims and operate within scheduled forecasted budget.
• Serve as an intermediary with accounting department for internal/external audits.

Miami/Fort Lauderdale Area

Assist in processing all concert/event/hockey orders including internal, groups, and premium.Aid in processing payment plans on a monthly basis using Ticketmaster.Assist in supervision of the part-time staff including event day responsibilities, cash handling, and scheduling.Understand and adhere to all policies and procedures in relation to processing.

Dallas/Fort Worth Area

• Responsible for handling all aspects of assigned accounts, including but not limited to the following:
• Draft contract language and negotiate the best contractual terms and conditions in the marketplace
• Coordinate and track efforts to achieve fully executed contracts
• Process and invoice monthly accounts and claims in a timely manner
• Review accounts and claims supporting documentation for accuracy
• Serve as a dispute/inquiry liaison between clients and reinsurers

Dallas/Fort Worth Area

• Contractor with focus on event marketing to supports contracted events through presentations, and promotional distribution. Responsibilities included:
• Marketing & distribution initiative of materials to “point of purchase” sites across the DFW Metroplex. This effort includes a post- distribution audit and database updates for tracking sites and marketing locations.
• Special focus on special events marketing, attendance support and sponsorship sales in the DFW Metroplex. Events include:o Superbowl XLV Partyo Pro Bullriders Rodeoo Legolando Big 12 Basketballo College Football.

Houston, Texas Area

• Kept the organization compliant with U.S. Dept of Transportation regulations
• Lead dispatch coordinator for incoming and outgoing loads
• Lead representative for small account clients

Dallas/Fort Worth Area

• Managed 100+ Systems Engineers
• Coordinated 20 workshops across the US
• SE and SE Manager registration
• Developed curriculum focusing on meeting, planning and facilitation skills to maximize sales and revenue.