AeroLeads people directory · profile
Marcus Moraes Email & Phone Number
Software Analyst 2
at
SOTI
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Software Analyst 2
Location
Toronto, Ontario, Canada
Company size
Who is Marcus Moraes? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Marcus Moraes is listed as Software Analyst 2 at SOTI, a with 1193 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Marcus Moraes.
Marcus Moraes previously worked as Software Analyst at Soti and Senior Technical Support Specialist Level 3 at Soti. Marcus Moraes holds Diploma Of Education, Cyber Security, Gpa 4.33 from Toronto School Of Management.
Company email context
Email format at SOTI
This section adds company-level context without repeating Marcus Moraes's masked contact details.
SOTI
Review company-level records connected to Marcus Moraes before choosing the right outreach path.
Profile bio
About Marcus Moraes
I am a curious individual who graduated with a degree in Mechanical Engineering and transitioned into the IT field, where I spent nearly four years as a business analyst and software developer. This experience honed my problem-solving skills and deepened my understanding of business processes.After moving to Canada, I strengthened my communication and leadership skills through fundraising for various charities. I then pursued a diploma in cybersecurity, expanding my knowledge in a field I am passionate about. Additionally, I self-learned Pine Script to develop trading indicators and strategies on TradingView.Over the past three years, I progressed from a Level 1 Technical Support Specialist to Level 3, then quickly transitioning to a Software Analyst role. In this position, I analyze and troubleshoot Jira tickets focused on MDM and server-side issues, allowing me to leverage my technical skills while contributing to the team’s success. At this role, I work closely to the code, debugging issues and revisiting possible bugs.Pine Script course in Portuguese on Udemy | Curso de Pine Script em portugues na Udemyhttps://www.udemy.com/course/aprende-a-programar-indicadores-no-tradingview-desde-zero/?referralCode=9B62280856C32F554B5C
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, and 4 others.
Current workplace
Marcus Moraes's current company
Company context helps verify the profile and gives searchers a useful next step.
Soti
10 roles
Marcus Moraes work experience
A career timeline built from the work history available for this profile.
Software Analyst
Analyze and troubleshoot Jira tickets focused on MDM (Mobile Device Management) and server-side issues (C#, SQL), and diverse platforms (Android, Windows, iOS). Reproduce and debug issues in custom environments using Visual Studio and Android Studio, collaborating closely with development teams.Lead cross-functional projects to improve team metrics and enhance VM creation processes, working with BI and IT teams.
Senior Technical Support Specialist Level 3
Closed over 500 cases with a 96% NPS from 130+ surveys; achieved a 100% NPS with Enterprise customers.Actively participated in initiatives such as Product Feedback and Salesforce Lightning migration, contributing to enhanced processes.
Oct 2022 - Jul 2023
Senior Technical Support Specialist Level 2
Delivered technical support and solutions to enterprise customers, utilizing tools like SQL Server, Salesforce, and Jira.
May 2021 - Sep 2022
Customer Success Specialist
Performed an Internal Network Audit, mapping the network, Active Directory, and inventory, creating and updating documentation such as the Disaster Recovery Plan.Built a Penetration Testing environment in Azure using Kali Linux, configuring a Palo Alto Firewall and the VPN tunnel.Created Powershell scripts for automation of administrative tasks.
Apr 2021 - May 2021
Security Analyst
Performed an Internal Network Audit, mapping the network, Active Directory, and inventory, creating and updating documentation such as the Disaster Recovery Plan.Built a Penetration Testing environment in Azure using Kali Linux, configuring a Palo Alto Firewall and the VPN tunnel.Created Powershell scripts for automation of administrative tasks.
Mar 2021 - Apr 2021
Fundraiser Team Leader
Aug 2019 - Dec 2019
Fundraiser Team Leader
Lead teams to succeed as fundraisers with teamwork and focusing on goalsMentor staff by showing attitude and keeping a positive mindsetExecute training program, teaching methods and behaviors to successRepresent International charities
Jan 2019 - Aug 2019
Software Engineer
Develop integrated systems using JavaScript and IBM Process Designer for BPM (Business Process Management)Participate on development definitions, planning, construction, test, implementation using an agile methodImprove solutions with attention to detail, performance and maintenanceFill up documentation for efficient communication between users and developersAnalyze Cobol and DB2 systems with developers and users in order to reduce costs Review contracted software licenses inside the company, identifying updating needs and cost reduction opportunities
Apr 2015 - Aug 2018
Engineering Intern
Dualtronics
Restructure the organization chart using 5W2HCreate a system of goals for the employees to measure efficiency and to establish a bonus structure for those who accomplished their goalsEstablish a timeline BPM methodology with the business work flow, keeping track of the milestones on the creation of the product from scratch to delivering
Jan 2014 - Nov 2014
Team & coworkers
Colleagues at SOTI
Other employees you can reach at soti.net. View company contacts for 1193 employees →
PP
Psk Paltasingh
Colleague at SotiGurgaon, Haryana, India
View →
KM
Kajal Mahajan
Colleague at SotiGurugram, Haryana, India
View →
OC
Oscar Castro
Colleague at SotiMexico
View →
DJ
Dennis Jin
Colleague at SotiWaterdown, Ontario, Canada
View →
NG
Namit Goel
Colleague at SotiDelhi, India
View →
JD
Jon Davies
Colleague at SotiBurntwood, England, United Kingdom
View →
SK
Sheen Kaur
Colleague at SotiGreater Toronto Area, Canada
View →
SG
Sanchit Gupta
Colleague at SotiAuckland, New Zealand
View →
YU
Yashaswi Uniyal
Colleague at SotiDehradun, Uttarakhand, India
View →
MD
Mikael Drottholm
Colleague at SotiViskafors, Västra Götaland County, Sweden
View →
Psk Paltasingh
Colleague at SotiGurgaon, Haryana, India
View →
KM
Kajal Mahajan
Colleague at SotiGurugram, Haryana, India
View →
OC
Oscar Castro
Colleague at SotiMexico
View →
DJ
Dennis Jin
Colleague at SotiWaterdown, Ontario, Canada
View →
NG
Namit Goel
Colleague at SotiDelhi, India
View →
JD
Jon Davies
Colleague at SotiBurntwood, England, United Kingdom
View →
SK
Sheen Kaur
Colleague at SotiGreater Toronto Area, Canada
View →
SG
Sanchit Gupta
Colleague at SotiAuckland, New Zealand
View →
YU
Yashaswi Uniyal
Colleague at SotiDehradun, Uttarakhand, India
View →
MD
Mikael Drottholm
Colleague at SotiViskafors, Västra Götaland County, Sweden
View →
2 education records
Marcus Moraes education
Diploma Of Education, Cyber Security, Gpa 4.33
Bachelor Of Engineering (B.E.), Mechanical Engineering
FAQ
Frequently asked questions about Marcus Moraes
Quick answers generated from the profile data available on this page.
What company does Marcus Moraes work for?
Marcus Moraes works for SOTI.
What is Marcus Moraes's role at SOTI?
Marcus Moraes is listed as Software Analyst 2 at SOTI.
Where is Marcus Moraes based?
Marcus Moraes is based in Toronto, Ontario, Canada while working with SOTI.
What companies has Marcus Moraes worked for?
Marcus Moraes has worked for Soti, Tailwind Transportation Software, Canadian Red Cross, Public Outreach Fundraising, and Itaú Unibanco.
Who are Marcus Moraes's colleagues at SOTI?
Marcus Moraes's colleagues at SOTI include Psk Paltasingh, Kajal Mahajan, Oscar Castro, Dennis Jin, and Namit Goel.
How can I contact Marcus Moraes?
You can use AeroLeads to view verified contact signals for Marcus Moraes at SOTI, including work email, phone, and LinkedIn data when available.
What schools did Marcus Moraes attend?
Marcus Moraes holds Diploma Of Education, Cyber Security, Gpa 4.33 from Toronto School Of Management.
What skills is Marcus Moraes known for?
Marcus Moraes is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Matlab, Engenharia, Autocad, and Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Marcus Moraes you were looking for.
View similar profiles
