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Marcus Moraes Email & Phone Number

Software Analyst at SOTI | Cybersecurity and Blockchain Enthusiast | Pine Script Instructor and Developer at SOTI
Location: Toronto, Ontario, Canada 9 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Software Analyst at SOTI | Cybersecurity and Blockchain Enthusiast | Pine Script Instructor and Developer
Location
Toronto, Ontario, Canada
Company size

Who is Marcus Moraes? Overview

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Quick answer

Marcus Moraes is listed as Software Analyst at SOTI | Cybersecurity and Blockchain Enthusiast | Pine Script Instructor and Developer at SOTI, a company with 1193 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Marcus Moraes.

Marcus Moraes previously worked as Software Analyst at Soti and Senior Technical Support Specialist Level 3 at Soti. Marcus Moraes holds Diploma Of Education, Cyber Security, Gpa 4.33 from Toronto School Of Management.

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Email format at SOTI

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SOTI

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Profile bio

About Marcus Moraes

I am a curious individual who graduated with a degree in Mechanical Engineering and transitioned into the IT field, where I spent nearly four years as a business analyst and software developer. This experience honed my problem-solving skills and deepened my understanding of business processes.After moving to Canada, I strengthened my communication and leadership skills through fundraising for various charities. I then pursued a diploma in cybersecurity, expanding my knowledge in a field I am passionate about. Additionally, I self-learned Pine Script to develop trading indicators and strategies on TradingView.Over the past three years, I progressed from a Level 1 Technical Support Specialist to Level 3, then quickly transitioning to a Software Analyst role. In this position, I analyze and troubleshoot Jira tickets focused on MDM and server-side issues, allowing me to leverage my technical skills while contributing to the team’s success. At this role, I work closely to the code, debugging issues and revisiting possible bugs.Pine Script course in Portuguese on Udemy | Curso de Pine Script em portugues na Udemyhttps://www.udemy.com/course/aprende-a-programar-indicadores-no-tradingview-desde-zero/?referralCode=9B62280856C32F554B5C

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, and 4 others.

Current workplace

Marcus Moraes's current company

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SOTI
Soti
Software Analyst at SOTI | Cybersecurity and Blockchain Enthusiast | Pine Script Instructor and Developer
mississauga, ontario, canada
Website
Employees
1193
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9 roles

Marcus Moraes work experience

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Software Analyst

Current

Mississauga, Ontario, Canada

Analyze and troubleshoot Jira tickets focused on MDM (Mobile Device Management) and server-side issues (C#, SQL), and diverse platforms (Android, Windows, iOS). Reproduce and debug issues in custom environments using Visual Studio and Android Studio, collaborating closely with development teams.Lead cross-functional projects to improve team metrics and.

Aug 2023 - Present

Senior Technical Support Specialist Level 3

Mississauga, Ontario, Canada

Closed over 500 cases with a 96% NPS from 130+ surveys; achieved a 100% NPS with Enterprise customers.Actively participated in initiatives such as Product Feedback and Salesforce Lightning migration, contributing to enhanced processes.

Oct 2022 - Jul 2023

Senior Technical Support Specialist Level 2

Mississauga, Ontario, Canada

Delivered technical support and solutions to enterprise customers, utilizing tools like SQL Server, Salesforce, and Jira.

May 2021 - Sep 2022

Customer Success Specialist

Vancouver, British Columbia, Canada

Performed an Internal Network Audit, mapping the network, Active Directory, and inventory, creating and updating documentation such as the Disaster Recovery Plan.Built a Penetration Testing environment in Azure using Kali Linux, configuring a Palo Alto Firewall and the VPN tunnel.Created Powershell scripts for automation of administrative tasks.

Apr 2021 - May 2021

Security Analyst

Vancouver, British Columbia, Canada

Performed an Internal Network Audit, mapping the network, Active Directory, and inventory, creating and updating documentation such as the Disaster Recovery Plan.Built a Penetration Testing environment in Azure using Kali Linux, configuring a Palo Alto Firewall and the VPN tunnel.Created Powershell scripts for automation of administrative tasks.

Mar 2021 - Apr 2021

Fundraiser Team Leader

Toronto, Canada Area

Lead teams to succeed as fundraisers with teamwork and focusing on goalsMentor staff by showing attitude and keeping a positive mindsetExecute training program, teaching methods and behaviors to successRepresent International charities

Jan 2019 - Aug 2019

Software Engineer

São Paulo E Região, Brasil

Develop integrated systems using JavaScript and IBM Process Designer for BPM (Business Process Management)Participate on development definitions, planning, construction, test, implementation using an agile methodImprove solutions with attention to detail, performance and maintenanceFill up documentation for efficient communication between users and.

Apr 2015 - Aug 2018

Engineering Intern

Dualtronics

São Carlos E Região, Brasil

Restructure the organization chart using 5W2HCreate a system of goals for the employees to measure efficiency and to establish a bonus structure for those who accomplished their goalsEstablish a timeline BPM methodology with the business work flow, keeping track of the milestones on the creation of the product from scratch to delivering

Jan 2014 - Nov 2014
Team & coworkers

Colleagues at SOTI

Other employees you can reach at soti.net. View company contacts for 1193 employees →

2 education records

Marcus Moraes education

Bachelor Of Engineering (B.E.), Mechanical Engineering

Activities and Societies: Centro Acadêmico e Atlética da Engenharia Mecânica (CAAMEC). In addition to the common disciplines of mechanical.

FAQ

Frequently asked questions about Marcus Moraes

Quick answers generated from the profile data available on this page.

What company does Marcus Moraes work for?

Marcus Moraes works for SOTI.

What is Marcus Moraes's role at SOTI?

Marcus Moraes is listed as Software Analyst at SOTI | Cybersecurity and Blockchain Enthusiast | Pine Script Instructor and Developer at SOTI.

Where is Marcus Moraes based?

Marcus Moraes is based in Toronto, Ontario, Canada while working with SOTI.

What companies has Marcus Moraes worked for?

Marcus Moraes has worked for Soti, Tailwind Transportation Software, Canadian Red Cross, Public Outreach Fundraising, and Itaú Unibanco.

Who are Marcus Moraes's colleagues at SOTI?

Marcus Moraes's colleagues at SOTI include Kushagra Kapoor, Vishnu M, Paul Swiatek, Rubal Singh, and Anurag N..

How can I contact Marcus Moraes?

You can use AeroLeads to view verified contact signals for Marcus Moraes at SOTI, including work email, phone, and LinkedIn data when available.

What schools did Marcus Moraes attend?

Marcus Moraes holds Diploma Of Education, Cyber Security, Gpa 4.33 from Toronto School Of Management.

What skills is Marcus Moraes known for?

Marcus Moraes is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Matlab, Engenharia, Autocad, and Management.

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