Marcus Williams, Mba Email and Phone Number
Marcus Williams, Mba work email
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Marcus Williams, Mba personal email
With over 22 years of experience in the consumer finance industry, I am a Dealer Credit Audit Manager at Ford Credit, overseeing credit application underwriting, compliance, and fraud detection. I have a Master of Business Administration degree in Finance and Risk Management and possess strong analytical, auditing, and problem-solving skills.My core mission is to ensure the quality and integrity of credit decisions while mitigating regulatory and operational risks. I also collaborate with directors and other stakeholders to develop and deliver business cases and training programs that support company-wide growth and development initiatives and risk management strategies. I am passionate about mentoring and coaching my team members and providing them with career development opportunities. I am driven by excellence, innovation, and customer satisfaction.
Ford Credit
View- Website:
- fordcredit.com
- Employees:
- 4351
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Credit Audit ManagerFord Credit Aug 2022 - PresentGreenville, South Carolina• Underwriting: Decision credit applications for loans, refinance, and modifications while assessing and mitigating risk in accordance with CFPB regulations.• Compliance: Monitor and maintain compliance with CFPB and other applicable regulations to mitigate regulatory risk.• Fraud Detection: Audit required applications promptly to identify potential misrepresentations or fraud.• Risk Assessment: Audit business risk rating against regulatory requirements and guidelines to identify and mitigate operational risk.
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Risk Management Team Lead - (Redemption Department)Ford Credit Feb 2022 - Aug 2022United States• Ensured daily tasks and workload were completed accurately, timely, and per company guidelines for all employees.• Trained, supervised, and motivated 10+ employees on business processes and operations, risk, change and project methodologies, organizational practices, and business transformations.• Held regular career development sessions with assigned employees, developed appropriate training plans, and ensured employees completed assigned training to provide career development. • Provided a nurturing culture to maintain professional and personal growth.
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Senior Credit Portfolio AnalystFord Credit Jan 2001 - Feb 2022Greenville, South Carolina Area• Managed a portfolio of 15,000 accounts worth 589 million while keeping delinquencies and losses at company targets.• Developed lasting relationships with our customers, dealers, and vendors.• Mentor and participate in the ongoing development of all department employees.• Assisted leadership with daily duties and presented complex initiatives to improve overall performance. • Coached and counseled 10-15 credit analysts on the Debt Manager System to improve speed and proficiency.• Collaborated with directors quarterly to develop policies and solutions, resulting in an 80% increase in employee retention.• Analyzes information obtained for a Total Loss claim to establish compliance with regulatory requirements and settlement value.• Evaluated and negotiated settlement of a Total Loss claim within authorized tolerance.
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Branch ManagerFirst American Cash Advance Mar 1999 - Jan 2001Simpsonville, Sc• Overseen daily operations, scheduling, hiring, payroll, marketing, approving short-term loans, and account reconciliation for 3+ stores, resulting in increased revenue of $15,000 monthly per store.• Revamped local marketing activities to increase customer traffic, resulting in a 150% increase in annual revenue.• Provided coaching and counseling to 10+ collection associates on cash advancement and collection policies, resulting in a 95% increase in customer satisfaction rating. • Promoted teamwork, handled disciplinary actions, and troubleshooted system support.
Marcus Williams, Mba Skills
Marcus Williams, Mba Education Details
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4.0 Gpa
Frequently Asked Questions about Marcus Williams, Mba
What company does Marcus Williams, Mba work for?
Marcus Williams, Mba works for Ford Credit
What is Marcus Williams, Mba's role at the current company?
Marcus Williams, Mba's current role is Financial Analyst @ Ford Credit | MBA, Risk Management.
What is Marcus Williams, Mba's email address?
Marcus Williams, Mba's email address is mj****@****uth.net
What schools did Marcus Williams, Mba attend?
Marcus Williams, Mba attended Anderson University (Sc), University Of South Carolina Upstate.
What skills is Marcus Williams, Mba known for?
Marcus Williams, Mba has skills like Management, Analysis, Credit, Risk Management, Customer Service, Sales, Customer Satisfaction, Finance, Negotiation, Budgets, Time Management, Leadership.
Who are Marcus Williams, Mba's colleagues?
Marcus Williams, Mba's colleagues are Jeff Johnsen, Amanda Nicol, Charlie Shollenberger, Robin Padrnos, James Hill, Jomar Rodriguez, Swati Srivastava.
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Marcus Williams, MBA
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