- Digital content creator on Instagram, TikTok, Facebook, and YouTube with a combined audience of 325,000 followers- Co-founder of @voyagewithmc, boasting the largest English-speaking Instagram following in the France travel niche

• Conduct user research to identify user needs, pain points, and opportunities for improvement in medical technology products for Parkinson's disease and mild cognitive impairment patients• Collaborate with a project manager to translate user insights into further product iterations to address user pain points• Conduct usability testing and user experience evaluations (SUS) to assess the effectiveness of Parkinson's Disease medical technology in personalising patient treatment• Coordinating and managing all aspects of clinical research studies, including participant recruitment, informed consent, data collection, and study documentation

• Supervised the handling of visitor queries, and feedback, and resolved complaints to ensure 100% service excellence for over 2000 daily visitors • Streamlined and optimised visitor registration procedures during the peak of the COVID pandemic• Managed and executed data entry of visitor’s information and maintained the accuracy of the electronic visitor database • Led and managed a team of 9 to enforce the internal security guidelines of the hospital

• Carried out video content pre-production, production, and post-production which comprised angling, scripting, filming, and video editing footage into a cohesive final product• Conceptualised, produced, filmed, and edited engaging videos generating over 500k views on TikTok and 15k views on YouTube• Assisted in content marketing campaigns on TikTok and Instagram to boost brand awareness

• Transcribed financial assessment interviews for needy residents to facilitate the application of financial grants through government organizations• Conceptualised, planned and executed youth community events for 120 youths-at-risk that forged a tighter social support network between them