Marcus J. Bernhard Email & Phone Number

Stevens Point, Wi, Us

Wisconsin, United States

• Nurture and manage current customer accounts, expand orders and retention while developing new business• Work effectively with Account Managers and Customer Success Managers as a team• Build and nurture a network of various educationalists to create new business opportunities for increased revenue growth within my assigned territory• Provide customized product review presentations • Actively listening to customers for potential expansion within Renaissance based on customer needs• Maintain accurate forecasts of current business in the pipeline as instructed by management• Assist in resolving customer grievances by investigating problems and working with customer service managers• Contribute to the team by achieving goals and results as necessary• Monitor competition by gathering relative marketplace information on pricing and new/enhanced products• Make recommendations to management to enhance product performance and increase sales potential• Maintain proper records on sales call reports, sales order forms and various other documentation

Wisconsin, United States

• Builds and nurtures a network of various educationalists to create new business opportunities for increased revenue growth within assigned territory and retain current business• Builds and drives strategies to identify and qualify net growth opportunities through prospecting (virtual meetings, emails, phone calls, etc.) and ongoing campaigns• Manages and maintains truthful forecast opportunity pipeline• Engages multiple decision makers to ensure adequate communications and create consensus through the life of the opportunity• Utilizes varying networking opportunities to increase opening value• Proactively identifies obstacles to the closing of opportunities while creatively using available resources to solve them• Researches and provides solutions aligned to customers’ unique challenges and strategic objectives• Leads across the account team and cross functional internal and external partners to develop winning solutions • Adept at planning and implementing communications and prioritizing who/when to contact• Consistently closes business that has progressed past needs development• Independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support• Monitor competition by gathering relative marketplace information on pricing and new/enhanced products• Ensure success with investment through entire subscription periods to ensure a high renewal rate by building and maintaining customer loyalty and personal connections. Plans and delivers on objectives, asks for references and secures repeat business• Establishes success with investment and listen for areas of product expansion during routine health checks• Work with territory team members to identify and secure new business opportunities• Provide customized product presentations within customer current established programs or upsell opportunities

Wisconsin, United States

• Nurture and manage current customer accounts, expand orders and retention while developing new business• Work effectively with a field partner and another inside account executive as a team• Build and nurture a network of various educationalists to create new business opportunities for increased revenue growth within my assigned territory• Provide customized product review presentations • Actively listening to customers for potential expansion within Renaissance based on customer needs• Maintain accurate forecasts of current business in the pipeline as instructed by management• Assist in resolving customer grievances by investigating problems and working with customer service managers• Contribute to the team by achieving goals and results as necessary• Monitor competition by gathering relative marketplace information on pricing and new/enhanced products• Make recommendations to management to enhance product performance and increase sales potential• Maintain proper records on sales call reports, sales order forms and various other documentation

Wisconsin Rapids, Wi

• Service and manage current customer accounts, expand orders and retention while developing new business• Work effectively with a field partner and another inside account executive as a team • Build and nurture a network of various educationalists to create new business opportunities for increased revenue growth within my assigned territory• Provide customized product presentations by using knowledge gained through prospecting and other customer research• Assist in creating RFP responses to potential and current customers• Maintain accurate forecasts of potential and current business in the pipeline as instructed by management• Assist in resolving customer grievances by investigating problems and working with customer service managers• Contribute to the team by achieving goals and results as necessary• Monitor competition by gathering relative marketplace information on pricing and new/enhanced products• Make recommendations to management to enhance product performance and increase sales potential• Maintain proper records on sales call reports, sales order forms and various other documentation

Wisconsin Rapids, Wi

• Work with educators of Public School Districts, Charter Schools and Private Schools• Build strong relationships with educators within my assigned accounts• Manage current customers' renewals, expansion and retention while also developing new business• Providing online product presentations to educators at the school and district levels• Driven to meet and exceed goals• Highly proficient with the use of CRM Systems to manage multiple prospects and sales opportunities and the ability to use MS Office including Word, Excel, Power Point and Outlook proficiently

Wisconsin Rapids, Wi

• Work with educators in West Michigan and Upper Peninsula that consists of Public School Districts, Charter Schools and Private Schools• Build strong relationships with educators within my assigned accounts• Manage current customers' renewals, expansion and retention while also developing new business• Providing online product presentations to educators at the school and district levels• Driven to meet and exceed goals• Highly proficient with the use of CRM Systems to manage multiple prospects and sales opportunities and the ability to use MS Office including Word, Excel, Power Point and Outlook proficiently

Oshkosh, Wisconsin

• Process and prioritize incoming calls while dispatching appropriate emergency personnel• Strong communication and listening skills, stressful and fast-paced situations• Receive routine emergency and non-emergency phone calls from the public requesting emergency services• Thorough knowledge of the computer-aided dispatch system including a variety of communications equipment, including radio consoles, telephones and various other software programs• Maintain contact with all units on assignment while maintaining status and location of police and fire units• Perform a full range of radio and telephone operational duties• Reacts quickly and effectively under stressful situations with multiple tasks at once• Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data• Regular interactions with various local, state and federal governmental agencies

Appleton, Wi

• Served customers by providing product and service related information and appropriate resolutions• Attracted potential customers by answering product and service questions while suggesting information about other products and services• Maintained financial accounts by processing customer adjustments• Maintained customer records by updating relevant account information• Strong communication and listening skills when trouble shooting technical problems with customers• Contributed to team efforts by accomplishing related results as necessary• Resolved product or service problems by clarifying the customer's complaint; determined the cause of the problem; selected and explained the best solution to solve the problem; and expedited correction or adjustments; following up to ensure resolution

Fond Du Lac, Wi

• Maintained good long-term relationships with customers and sales staff to secure current and future sales• Evaluated market demand and tried to meet and exceed customer’s needs and expectations • Assisted in establishing and implementing departmental broadband sales objectives and goals• Prepared and analyzed complex and technical specifications of products• Provided superior communication skills with customers• Evaluated market demand and tried to meet customer needs and expectations• Identified, analyzed and implemented new methods and techniques to determine sales growth• Analyze customer’s current needs and match solutions with optimal products and services that will strengthen their overall experience• Analyzed the company’s sales policies and recommended proper improvements and changes• Handled customer complaints and provided relevant resolutions• Ranked 7th in highest sales for the first half of 2012, and finished the year ranking 4th in total sales

Theresa, Wi

• Drove ambulance to transport sick, injured or convalescent persons to awaiting emergency or medical facility• Assisted Emergency Medical Technicians and administered first aid as necessary• Reported facts concerning accidents or emergencies to hospital personnel or law enforcement officials• Performed soundly in high pressure and stressful environments and situations

Theresa, Wi

• Assisted in production of making and packaging cheese within a nationally known business• Cooked milk and specified ingredients to make cheese, according to formula• Tested milk for acidity and allowed agitators to mix ingredients until specified level of acidity is reached• Multi-tasking and taking on various job duties simultaneously as necessary during the cheese making process• Provided professional interaction and communication with customers while working in retail store• Performed work duties in all areas of the cheese making process and facility