Danica Bailey Email & Phone Number

• Communicates complex student data and product information to Customers in an easy-to-digest format using Knowledge Base materials, email, and live phone support.• Creates internal documentation for Training and Onboarding of new hires.• Escalates issues and Customer feedback to internal teams including Engineering, Data Services, Sales, andDevelopment.

• Facilitated educational tours for ages 8-18 through the Disneyland Resort (Science, Storytelling, and Marketing). • Edited Learning Guides, created cast schedules, and completed day-of modifications in a fast-paced environment.• Trained new Facilitators to personalize their performance style while honoring educational scripted content.

Anaheim, California

• Represented the Disney brand using immersive storytelling, improvisation, and world-building techniques. • Liaison between multiple departments to produce quality Guest entertainment.• Provided optimal client satisfaction by utilizing strong communication and time management skills.

• Partnered with other faculty to deliver individually tailored learning plans to students. • Maintained daily record of activities, behaviors, and student progress.• Administered year-end academic evaluations to be shared with parents.

• Point of contact between actors and the creative team to foster a safe, nurturing work environment.• Efficiently documented and tracked production changes to be distributed to the cast and crew.• Coordinated and organized multiple rehearsal venues for a more streamlined production process.

Master'S Degree, Professional Creative Writing

Bachelor Of Arts - Ba, Theatre/Theater