Danica Bailey Email & Phone Number

• Communicates complex student data and product information to Customers in an easy-to-digest format using Knowledge Base materials, email, and live phone support.
• Creates internal documentation for Training and Onboarding of new hires.
• Escalates issues and Customer feedback to internal teams including Engineering, Data Services, Sales, andDevelopment.

• Facilitated educational tours for ages 8-18 through the Disneyland Resort (Science, Storytelling, and Marketing).
• Edited Learning Guides, created cast schedules, and completed day-of modifications in a fast-paced environment.
• Trained new Facilitators to personalize their performance style while honoring educational scripted content.

Anaheim, California

• Represented the Disney brand using immersive storytelling, improvisation, and world-building techniques.
• Liaison between multiple departments to produce quality Guest entertainment.
• Provided optimal client satisfaction by utilizing strong communication and time management skills.

• Partnered with other faculty to deliver individually tailored learning plans to students.
• Maintained daily record of activities, behaviors, and student progress.
• Administered year-end academic evaluations to be shared with parents.

• Point of contact between actors and the creative team to foster a safe, nurturing work environment.
• Efficiently documented and tracked production changes to be distributed to the cast and crew.
• Coordinated and organized multiple rehearsal venues for a more streamlined production process.

Master'S Degree, Professional Creative Writing

Bachelor Of Arts - Ba, Theatre/Theater