Marcus Day Email & Phone Number

Team lead, handling a team of 4 web administrators and 2 web developersDevelop core image process for new server deployment using VMware ESX 3.5Create and document process for deploying Virtual machinesAttended weekly Configuration Change Board (CCB) for the Joint Staff Web Team and briefed government weekly on progression of current and proposed.

Responsible for overall server operation that manages and provide senior level of support on (Virtual) Clustered Windows 2003 servers running Exchange 2003 servicing all users nationwideResponsible for Exchange 2003 Servers, Cluster Server administration, server reboots and server maintenanceAdminister Blackberry Server for enterpriseAdminister VM Ware.

Responsible for installation, configuration, administration, and system security of Windows And Exchange server environmentBuilt and maintained server Ghost images utilizing Altris softwareResponsible for the backup of data, testing data integrity, and offsite storage of mediaResolved multiple issues related to network/systemsInterfaced with.

Prepare and send C4 System Status Report used to brief senior management on the status of HAF systems and customersMonitored unclassified monitoring tools such as HP Openview, NT Manage and NetCool for network status and reportingManaged user accounts on the classified and unclassified systemsActed as the Level I/II Helpdesk after duty hours and weekends.

Provided technical support, hardware and software problem isolations, circuit troubleshooting and restore, evaluationFollow-up of cryptographic and non-secure communications links via General DataComm, T-1 multiplexing systems, vendor-varied modems and an array of common carries in support of a telecommunications network featuring two large-scale IBM/MVS.

Operated and coordinated Cryptographic Network Systems including automated networks, satellite data links and full spectrum of voice, teletype and data circuits to 13 South American countries, Puerto Rico and the United States in English and Spanish, classified and unclassifiedKept track of incoming and outgoing message traffic on the NAVMACS systemMade.