Marcus Singh Email & Phone Number

Jersey City, NJ, US

• Coordinated cross-functional teams and senior management to ensure seamless project execution fostering collaboration and achieving project milestones within time and budgets.
• Teamed with other divisions within IT to customize and configure ServiceNow, aligning the platform with specific business requirements for a smooth integration with organizational objectives.
• Monitored system performance and conducted regular audits to maintain data integrity, promptly, addressing discrepancies and implementing corrective measures.
• Contributed significantly to the creation and documentation of standard operating procedures, enhancing organizational knowledge and promoting uniformity in system utilization.

Jersey City, NJ, US

• Led the initiative to automate over 30 intricate Excel reports, streamlining data analysis and report generation processes, which substantially enhanced efficiency and accuracy. This effort played a pivotal role in.
• Orchestrated the creation of comprehensive analyses for Senior IT Management daily, providing critical insights into system performance, resource allocation, and technology investments.
• Collaborated with cross-functional teams to provide expert support for the redesign of web pages, databases, and portals, ensuring a seamless user experience and optimizing information flow for internal stakeholders.
• Played an integral role in optimizing knowledge dissemination within the organization, harnessing advanced Knowledge Management techniques and effectively deploying solutions on the ServiceNow platform. This strategic.

Jersey City, NJ, US

• Generated monthly reports illustrating service volume, encompassing billing information for approximately 1,500 established partners and services. Consecutively, applied sophisticated data analysis techniques to.
• Aided the seamless unification of two funds, overseeing the integration of more than 1,200 securities and 11 share classes. Additionally, guided the successful launch of the new fund, planned a strategical coordinated.
• Constructed a monthly scorecard to evaluate the performance of more than 200 funds in their capacity to deliver precise statements and reports. This initiative significantly bolstered the department's managerial.