Marcus Farrell

Marcus Farrell Email and Phone Number

Strategic Customer Success Manager @ Paycor
Denver, CO, US
Marcus Farrell's Location
Denver, Colorado, United States, United States
Marcus Farrell's Contact Details
About Marcus Farrell

Marcus Farrell is a Strategic Customer Success Manager at Paycor. He possess expertise in social media, salesforce.com, advertising, account management, social media marketing and 64 more skills.

Marcus Farrell's Current Company Details
Paycor

Paycor

View
Strategic Customer Success Manager
Denver, CO, US
Website:
paycor.com
Employees:
2909
Marcus Farrell Work Experience Details
  • Paycor
    Strategic Customer Success Manager
    Paycor
    Denver, Co, Us
    View
  • On24
    Senior Customer Success Manager
    On24 Nov 2021 - Present
    Denver, Colorado, United States
    -ON24 is the leading webinar marketing platform for demand generation, lead qualification and customer engagement. Its award-winning, patented, cloud-based platform enables companies of all sizes to deliver engaging live and on-demand webinars. Providing industry-leading analytics that can be integrated with all leading marketing automation and CRM platforms, ON24 enables marketers to optimize demand generation, enhance lead qualification and accelerate sales pipeline opportunities.-Additional applications for the ON24 product portfolio include virtual training, talent development and town hall meetings. More than 1,500 companies and organizations rely on ON24, including IBM, CA Technologies, Merck, JPMorgan Chase, Credit Suisse and SAP. The company is headquartered in San Francisco, with offices throughout the world.
    View
  • Billtrust
    Relationship Manager (Csm)
    Billtrust Feb 2020 - Nov 2021
    Denver, Colorado
    ● Responsible for having deep knowledge of Billtrut’s largest customers to manage and retain accounts● Holding Business Review meetings with customers, pulling usage metrics and presenting to C-level executives ● Be the voice of the customer internally with product feedback, case studies, customer references, etc.● Identify opportunities for upsell and cross selling, work with Account Managers to complete sales● Focus on increasing NPS, NRR, ARR, retention etc.
    View
  • Tibco
    Senior Customer Success Manager
    Tibco Jul 2019 - Feb 2020
    Greater Denver Area
    ● Responsible managing and retaining roughly 65 accounts across 2 TIBCO products ● Walk customers through onboarding, success plan, technical meetings with engineers, product roadmaps, assist with support cases etc.● Be the voice of the customer internally and with case studies, customer references, etc.● Work to upsell and expand customer use case and TIBCO product involved● Work as the TIBCO NPS program lead to deploy, categorize, and analyze NPS survey data, customer follow up ● Member of the Customer Success Operations Committee to determine the overall direction of the TIBCO Customer Success program
    View
  • Tibco
    Customer Success Manager
    Tibco Jul 2016 - Jul 2019
    Denver, Colorado
    View
  • Meetingone
    Sales Account Executive
    Meetingone Dec 2014 - May 2016
    •Responsible for monthly and quarterly quotas for new and existing business •Track all interactions through a CRM, review revenue and usage reports•Generate self-prospected leads, regular prospect follow-up, complete demos of products, manage portfolio of existing customers to ensure satisfaction as well as upsell
    View
  • Meetingone
    Customer Service Representative
    Meetingone May 2012 - Nov 2014
    •Communicate and assist customers with any technical issues encountered•Facilitate audio and visual webinars and provide customer trainings•Expertise in Adobe Connect, Adobe Captivate and Adobe Presenter
    View
  • Drivetime
    Sales Advisor
    Drivetime Apr 2011 - Apr 2012
    Lakewood, Co
    -Build rapport with customers and help them find the right vehicle-Organize and contact leads to create foot traffic in the dealership -Provide customer service to create a comfortable environment
    View
  • Belcaro Group
    Paid Search Internship
    Belcaro Group Feb 2011 - Mar 2011
    •Create web pages for affiliate companies and trademarks including image building and writing content•Update the daily statistics for Paid Search•Pull keyword search volume and create Ad Groups within Google Adword

Marcus Farrell Skills

Social Media Salesforce.com Advertising Account Management Social Media Marketing Adobe Connect Audio Conferencing Adobe Presenter Marketing Email Marketing Lead Generation Facebook Customer Service Web Marketing Social Networking Seo Online Lead Generation Google Adwords Crm Engineering Manufacturing Management Process Engineering Water Treatment Product Development Leadership Wastewater Treatment Water Energy Chemical Engineering Continuous Improvement Project Engineering Project Management Business Strategy New Business Development Engineering Management Factory Renewable Energy Reverse Osmosis Automation R&d Mechanical Engineering Environmental Awareness Lean Manufacturing Instrumentation Commissioning Process Control Budgets Membrane Filtration Process Optimization Plc Design Of Experiments Non Profit Volunteering Strategy Strategic Planning Non Profit Boards Turnaround Experience Business Turn Arounds Mentoring Motivation Business Process Improvement Operations Management Cross Functional Team Leadership Root Cause Analysis Lean Six Sigma Bmp U.s. Food And Drug Administration Food And Beverage

Marcus Farrell Education Details

Frequently Asked Questions about Marcus Farrell

What company does Marcus Farrell work for?

Marcus Farrell works for Paycor

What is Marcus Farrell's role at the current company?

Marcus Farrell's current role is Strategic Customer Success Manager.

What is Marcus Farrell's email address?

Marcus Farrell's email address is mc****@****ane.com

What is Marcus Farrell's direct phone number?

Marcus Farrell's direct phone number is (650) 846*****

What schools did Marcus Farrell attend?

Marcus Farrell attended University Of Northern Colorado.

What skills is Marcus Farrell known for?

Marcus Farrell has skills like Social Media, Salesforce.com, Advertising, Account Management, Social Media Marketing, Adobe Connect, Audio Conferencing, Adobe Presenter, Marketing, Email Marketing, Lead Generation, Facebook.

Who are Marcus Farrell's colleagues?

Marcus Farrell's colleagues are Brenda Kohta, Samuel Stack Jr., Jennifer Furl, John Jamrozy, Jennifer Hyer, Mike Hibbard, Amanda Quintana.

Not the Marcus Farrell you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.