Service Coordinator, Outsourced It Services
Current
Nov 2024 - Present
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Marcus Jones Email & Phone Number
Service Coordinator, Outsourced IT Services
at
EisnerAmper
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Coordinator, Outsourced IT Services
Location
Newark, New Jersey, United States
Company size
Who is Marcus Jones? Overview
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Quick answer
Marcus Jones is listed as Service Coordinator, Outsourced IT Services at EisnerAmper, a company with 1989 employees, based in Newark, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Marcus Jones.
Marcus Jones previously worked as Engagement Administration Coordinator- Risk Management at Kpmg Us and Associate, Global Business Operations Risk Support Services at Kpmg Us. Marcus Jones holds Bachelor'S Degree, Finance, General from Hampton University.
Company email context
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EisnerAmper
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Profile bio
About Marcus Jones
Seasoned and dependable professional, goal oriented with a strong educational background. Strong personal communication skills contributing to positive leadership skills.
Current workplace
Marcus Jones's current company
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Eisneramper
7 roles
Marcus Jones work experience
A career timeline built from the work history available for this profile.
Engagement Administration Coordinator- Risk Management
- Facilitated client and engagement acceptance processes, ensuring compliance with firm protocols and supporting efficient project initiation for the entire life cycle of the engagement.
- Contributed to User Acceptance Testing (UAT) and maintained tracking spreadsheets to monitor the progress of engagement setups.
- Assisted with risk management system inquiries and coordinated engagement revisions, upholding the integrity of client acceptance procedures.
Apr 2022 - Dec 2023
Associate, Global Business Operations Risk Support Services
- Oversaw support, updates, and enhancements to Global Risk Applications to improve functionality and user experience.
- Supported oversight of system data integrity, addressing defects in collaboration with technology teams.
- Coordinated with international risk teams and IT specialists to verify data accuracy, contributing to issue identification and resolution.
Jan 2017 - Apr 2022
Network Operations Center Sr. Tech
Monitor, maintain, and remotely troubleshoot any service issues with T-Mobile cellular network nationally.Create spreadsheets on current progress of all projects.Dispatch field technicians to cellular site for any network issues that have not been resolved remotely. Provide support and site information to technicians, as well as escalate all connectivity.
Jan 2016 - Dec 2016
Sr. Home Services Representative
Manage and maintain all customer accounts and information, schedule appointments to install and/or service customer Philips Lifeline equipment.Create spreadsheets to log all information including updates to customer service agreements, required signatures, and payroll.Answer all inquiries involving customer billing and usage of Philips Lifeline products.
Jun 2015 - Jan 2016
Sr. Regional Control Center Associate
Observe, analyze, and manage the workflow of technicians in the Regional Control Center Department for all Field Operations to ensure routes issued to techs meet travel time and productivity.Responsible for quota management (technician workload) using excel to analyze current and future data for field service requirements in several service.
Nov 2012 - May 2015
Sr. Customer Service Representative
Delivered comprehensive support for billing and payment issues, ensuring adherence to company standards while maintaining professionalism and accuracy in customer service. Assisted in the onboarding process of new employees and managed coordination of customer service activities, including direct handling of escalated customer concerns.
Dec 2009 - Nov 2012
Team & coworkers
Colleagues at EisnerAmper
Other employees you can reach at eisneramper.com. View company contacts for 1989 employees →
JJ
Janna Jansport
Colleague at EisneramperNew York, New York, United States, United States
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ZJ
Zachary Jenkins
Colleague at EisneramperBaton Rouge Metropolitan Area, United States
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CK
Christine Kim
Colleague at EisneramperStaten Island, New York, United States, United States
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RH
Rosetta Hassel
Colleague at EisneramperUnited States, United States
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DD
Delzad Daruwalla
Colleague at EisneramperMumbai, Maharashtra, India, India
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CL
Christopher Liska
Colleague at EisneramperPiscataway, New Jersey, United States, United States
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CK
Cam Kinley, Cpa
Colleague at EisneramperGreater Chicago Area, United States
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JH
Jalen Holmes
Colleague at EisneramperNew Orleans, Louisiana, United States, United States
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SL
Scott Labbe, Cpa
Colleague at EisneramperNew Orleans, Louisiana, United States, United States
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NS
Nancy Sanchez
Colleague at EisneramperNew York, New York, United States, United States
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Janna Jansport
Colleague at EisneramperNew York, New York, United States, United States
View →
ZJ
Zachary Jenkins
Colleague at EisneramperBaton Rouge Metropolitan Area, United States
View →
CK
Christine Kim
Colleague at EisneramperStaten Island, New York, United States, United States
View →
RH
Rosetta Hassel
Colleague at EisneramperUnited States, United States
View →
DD
Delzad Daruwalla
Colleague at EisneramperMumbai, Maharashtra, India, India
View →
CL
Christopher Liska
Colleague at EisneramperPiscataway, New Jersey, United States, United States
View →
CK
Cam Kinley, Cpa
Colleague at EisneramperGreater Chicago Area, United States
View →
JH
Jalen Holmes
Colleague at EisneramperNew Orleans, Louisiana, United States, United States
View →
SL
Scott Labbe, Cpa
Colleague at EisneramperNew Orleans, Louisiana, United States, United States
View →
NS
Nancy Sanchez
Colleague at EisneramperNew York, New York, United States, United States
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2 education records
Marcus Jones education
Bachelor'S Degree, Finance, General
High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program
FAQ
Frequently asked questions about Marcus Jones
Quick answers generated from the profile data available on this page.
What company does Marcus Jones work for?
Marcus Jones works for EisnerAmper.
What is Marcus Jones's role at EisnerAmper?
Marcus Jones is listed as Service Coordinator, Outsourced IT Services at EisnerAmper.
Where is Marcus Jones based?
Marcus Jones is based in Newark, New Jersey, United States while working with EisnerAmper.
What companies has Marcus Jones worked for?
Marcus Jones has worked for Eisneramper, Kpmg Us, Apex It Systems Global Usa Llc, Progressive Communications Inc., and Cablevision.
Who are Marcus Jones's colleagues at EisnerAmper?
Marcus Jones's colleagues at EisnerAmper include Janna Jansport, Zachary Jenkins, Christine Kim, Rosetta Hassel, and Delzad Daruwalla.
How can I contact Marcus Jones?
You can use AeroLeads to view verified contact signals for Marcus Jones at EisnerAmper, including work email, phone, and LinkedIn data when available.
What schools did Marcus Jones attend?
Marcus Jones holds Bachelor'S Degree, Finance, General from Hampton University.
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