Aidan Williams Email & Phone Number

Nesconset, Ny, Us

New York, New York, United States

New York, New York, United States

• Perform IT control testing and remediation efforts in accordance with SOX (Sarbanes-Oxley) standards for compliance• Member of cross-functional support team to scope, design, and develop multi-year IT audit plan pitch decks for prospective clients• Develop training materials to address new hire onboarding and current company staff members in the IT domains of Logical Access, Change Management, SOC Reports, and IT Operations• Create scripts for video-recorded eLearning training • Develop NIST 800-171 program for new departmental product offering with corresponding client scoping assessment • Conduct weekly status meetings with clients serving as point-of-contact for company management & executives • Work collaboratively with clients in a team-driven, independent environment to develop process improvements for IT landscape to increase automation and cost savings • Consistently fulfill client deliverables in a strict deadline environment, routinely communicating issue mitigation with senior stakeholders • Actively take role of project manager, delegating tasks and duties to team members resulting in effective project completion

Smithtown, New York, United States

During the summer of 2018, I launched this pool cleaning and maintenance company as a way to earn some income in my downtime. Still in operation today, I currently service 15-20 clients annually and operate the business at a profit. I business has transitioned from a full-time role to a part-time role, equipping me with invaluable skills in customer relationship management, business finance, and marketing along the way.• Consistently increase clientele by 50-60% year-over-year, generating $90K+ in revenue since inception• Establish, maintain, and expand client relationships to ensure customer satisfaction and capture referrals• Diligently track and analyze revenue and expenses on a weekly/monthly basis• Provide project estimates, manage billing and collections, and create and distribute marketing materials

Hauppauge, New York, United States

Just prior to graduating with a degree in Computer Information Systems, I was re-hired by TLP Software as a full-time Quality Assurance Analyst.In this role, I converted time-sensitive legal contracts from Microsoft Word to HTML documents on behalf of top-tier energy industry clients including NRG Energy, Constellation, SFE, Spark Energy, and Santanna Energy Services.• Test HTML documents through QA environments to ensure proper formatting and readability• Disseminate documents to clients, communicating directly to ensure desired document conversion outcome prior to uploading in a live environment• Utilize Jira to manage project workflow in an intensely deadline-driven environment• Perform regression testing in support of a new software release to monitor and address potential effects to existing functionalities

Hauppauge, New York, United States

As an Operations Specialist, I used mobile device management (MDM) software to configure Samsung tablets into white-labeled digital applications for client orders.• Maintained and monitored active field tablets through MDM software and internal cloud-based software• Performed accurate inventory tracking for client tablets• Activated/suspended multiple software licenses and telephone lines for tablets across several carriers