Marcus Lee Email & Phone Number

Singapore

- Led multi-disciplinary teams to execute digital marketing campaigns and brand strategies for a diverse range of clients.- Managing client relationships and acting as the primary point of contact to ensure seamless communication and delivery of services aligned with client goals.- Overseeing end-to-end project lifecycles, including scope definition, budgeting, scheduling, and resource allocation, ensuring projects were delivered on time and within budget.- Coordinating with creative, content, and technical teams to develop high-impact campaigns, from concept to execution.- Implementing performance tracking tools and reporting key metrics to optimize campaigns for better ROI and client satisfaction.- Collaborating with cross-functional teams to identify new opportunities, expand client portfolios, and drive business growth.- Strengthened long-term client partnerships by ensuring a 95% satisfaction rate through proactive project management and strategy execution.

Singapore, Singapore

• Manage and deliver medium to large size – database driven & custom PHP web development projects• Prepare project documentation: Milestone Chart, Simple System Design, Change Requests• Gather and interpret project requirements in order to deploy resources in the most efficient and cost effective manner• Work with Account Managers to understand project milestones, and timelines in order to manage resources for various projects simultaneously throughout each project’s lifecycle• Arbitrate resource or task conflicts and create systems to minimize conflicts• Work closely with our Designers and Programmers on an ongoing basis and ensure project requirements are met according to clients’ requirements• Ensure timely update is being communicated to clients• Provide Training to clients on how to use the website’s content management system

Singapore

• Develop and implement a comprehensive program for the elderly home that includes social, recreational, educational, and cultural activities.• Conduct ongoing assessments of residents' needs and preferences to develop a program that is tailored to their interests and abilities.• Ensure that programs and activities are planned, promoted, and executed with a high level of quality and attention to detail.• Manage a team of program coordinators and volunteers to ensure that programs are staffed appropriately and run smoothly.• Ensure that all programs comply with regulatory requirements and meet the standards of the elderly home.• Manage the program budget and identify opportunities for cost savings and revenue generation.• Collaborate with other departments, such as nursing and dietary, to ensure that programs are integrated with other aspects of resident care.• Maintain accurate records of program participation and outcomes, and use data to evaluate program effectiveness and make improvements.• Communicate regularly with residents, families, and staff to gather feedback and ensure that programs meet their needs.

Singapore

• Understanding clients’ needs to provide service and support where necessary to meet sales targets• Trained new hires to meet competency standards• Implemented occupational health & safety standards and the company recommended practices• Collaborated with the team to build and maintain a collaborative, positive customer-focused atmosphere

Singapore, Singapore

• Enforce disciplinary actions on National Service defaulters via house visits• Supervised In-Camp Training process, monitored and updated absentees system for tracking purposes• Maintaining Regimental and Discipline records and giving advice on disciplinary related issues• Organizing Committee for SAF Day 2021 (Planning and Execution of event)• Spearheaded a project to revamp the 6th Division intranet website and set up their Facebook page even with flash add-ons to improve its aesthetics and design

Education record

Bachelor Of Arts - Ba, Psychology

Diploma, Multimedia And Infocomm Technology

Activities and Societies: Taekwondo Awarded: 1st Place, POL-ITE Games, Taekwondo (Sparring) 1st Runner Up, PoomSae Championship, Taekwondo.