Marcus Norman

Marcus Norman Email and Phone Number

Franchise Owner and Business Operations Director @ Lifeologie Counseling Hampton Roads
Portsmouth, VA, US
Marcus Norman's Location
Portsmouth, Virginia, United States, United States
Marcus Norman's Contact Details

Marcus Norman work email

Marcus Norman personal email

n/a
About Marcus Norman

A possible rewritten summary is:I am a Service Desk Analyst at ePlus, a leading provider of technology solutions and services, with over 10 years of experience in various industries, including financial services and real estate. I have a passion for information technology and cybersecurity, and I am committed to delivering excellent customer service and resolving technical issues efficiently and effectively.I have an ITIL certification and an active Secret Clearance from my 8 years of service in the US Navy, where I worked as an Executive Administrative Assistant and Team Leader. I also attended LeaderQuest, an ACI Learning Company, for information technology and cybersecurity courses through the Computer User Support Specialist (CUSS) program. I am proficient in remote desktop troubleshooting, Bomgar, and Service Now. I am seeking entry-level opportunities in areas such as IT Specialist, Help Desk, Desktop Support, Service Desk, or Technical Support, where I can leverage my skills, knowledge, and enthusiasm to contribute to the success of the organization and the satisfaction of the customers.

Marcus Norman's Current Company Details
Lifeologie Counseling Hampton Roads

Lifeologie Counseling Hampton Roads

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Franchise Owner and Business Operations Director
Portsmouth, VA, US
Website:
wefixbrains.com
Employees:
9
Marcus Norman Work Experience Details
  • Lifeologie Counseling Hampton Roads
    Franchise Owner And Business Operations Director
    Lifeologie Counseling Hampton Roads
    Portsmouth, Va, Us
  • Lifeologie Counseling Hampton Roads
    Franchise Owner/ Business Operations Director
    Lifeologie Counseling Hampton Roads Nov 2024 - Present
    United States
    Lifeologie Franchisee Owner & Business Operations Manager: A Dynamic RoleDuties and Responsibilities:As a Lifeologie Franchisee Owner:Client Care: Provide exceptional counseling services, ensuring clients receive the highest quality care and support.Team Leadership: Build and manage a team of dedicated therapists, fostering a collaborative and supportive environment.Business Growth: Implement strategies to attract and retain clients, expanding your practice's reach and impact.Community Engagement: Actively participate in community events and initiatives, promoting mental health awareness and services.Compliance: Ensure all operations adhere to industry standards and legal requirements, maintaining ethical practices.As a Business Operations Manager:Operational Oversight: Supervise daily operations, ensuring smooth and efficient functioning of the practice.Financial Management: Monitor financial data, manage budgets, and implement cost-effective solutions to improve profitability.Strategic Planning: Develop and execute business strategies to achieve growth and sustainability goals.Staff Development: Conduct performance reviews, provide training, and motivate staff to achieve their best.Quality Control: Maintain high standards of service delivery, ensuring client satisfaction and compliance with regulations.Business operations are my passion and about making a positive impact on mental health while running a successful and fulfilling business. Are you a mental health professional? Are you ready to join the Lifeologie family and revolutionize the counseling industry here in the Hampton Roads Area?
  • Mark'S Real Estate Holding Company, Llc
    Founder & Chief Executive Officer
    Mark'S Real Estate Holding Company, Llc Sep 2015 - Present
    Virginia
    As the head of Mark's Real Estate Holding Company, LLC it is my mission to provide comfortable and secure living at a fair and reasonable price for all families. Recent economic changes in the job market have resulted in families to go into foreclosure, file bankruptcy and still lose there homes and lively hoods, mainly to no fault of there own.We at Mark's Real Estate Holding Company strive to offer our clients the safe and secure feeling of home ownership, without the hassle or worry of management or repair costs, and at a fair price. We are military & veteran friendly as well as open to the general public with a specialization in property management, tenant screening, and Rent & asset collection. We will also represent you and your interests in court proceedings aswell. For consideration contact me today for details on a home near you and start saving today!
  • Gentleman Style Podcast
    Radio Personality
    Gentleman Style Podcast Jan 2014 - Present
    United States
    An organized, punctual, and reliable Radio Host who can manage the workload of any soundboard and radio equipment. Marcus is more than able to plan, organize and effectively schedule on air sound effects when necessary. Very outgoing personality and a clear and distinct speaking voice. He can use his knowledge, sharp wit and be able to think quickly on my feet to minimize “dead-air” time to zero. His experience in the US Navy; as a veteran, has prepared him for dealing with various people from numerous walks of life and allows me to blend in practically seamlessly with any network as I adapt quickly to their missions, beliefs and values.
  • Project Transition Usa
    Member- Supporting Transitioning Military Service Members & Vets
    Project Transition Usa 2014 - Present
    Project Transition USA is a 501c3 non-profit organization dedicated to helping transitioning military veterans & their families find meaningful and rewarding civilian careers. All members of our LinkedIN group work together to utilize the powerful networking & job search technology of LinkedIN in support of this goal. In addition to managing this group, Project Transition USA was the first to conduct a LinkedIN Job Search Workshop on a U.S. military base (MacDill Air Force Base, Home of U.S. Central Command -- Nov. 16, 2012). They have been conducting free monthly workshops on MacDill ever since, and plan to expand these trainings to every military base in the country. We invite you to show your support by participating in our group and hiring U.S. veterans at every opportunity! Join our group here: https://www.linkedin.com/groups/Project-Transition-USA-4842096/about To learn more about Project Transition USA, visit: www.ProjectTransitionUSA.org
  • Eplus Inc.
    Service Desk Analyst
    Eplus Inc. Jun 2023 - Feb 2024
    Virginia Beach, Virginia, United States
    Responsible for answering technical support calls, responding to emails from customers and providing accurate and efficient problem diagnosis and resolution through remote software.-Provide Excellent Customer service to our customers-Respond to customers inquiries in person, remotely, electronically, and via phone-Troubleshoot, Diagnostics and problem resolution on the spot.-Update relevant issue tracking systems appropriately-Mentor and/or trian other Service Desk Analysts.-Handle Confidental and Highly Secure information.-Adhere to all corporate policies and procedures
  • Wells Fargo
    Licensed Personal Banker
    Wells Fargo Sep 2016 - Nov 2022
    Virginia
    As a banker, I manage customer portfolios, service customer relationships, and offer products and services based on my customers’ needs. I also help meet customer needs with a wide variety of financial and credit services with an objective of delivering friendly customer service and ensuring the highest level of customer satisfaction. Having in-depth conversations with my customers and conducting detailed financial reviews, while offering products and services that meet their needs and help them succeed financially is my number one priority.
  • Coverall North America, Inc.
    Territory Sales Manager
    Coverall North America, Inc. May 2016 - Aug 2016
    Hampton, Va
    As an Outside Sales Consultant, I develop new prospects and initiate new business in a defined territory. My main responsibilities are:Cold calling local business prospectsScheduling appointments with prospectsMaking customer presentations on the Coverall Health Based Cleaning System™Preparing, delivering and following up on proposalsClosing new business in accordance with individual sales goalsProvide timely and accurate prospect and activity data for management reporting and forecasts
  • State Farm
    P&C, Life, Health, Annuities And Financial Services Team Member
    State Farm Mar 2015 - May 2016
    Hampton, Va
    From community involvement to disaster response, State Farm is committed to supporting the neighborhoods it serves and the neighborhoods our associates call home by helping to build safer, stronger and better educated communities. Like the motto says, "Like a good neighbor, State Farm is there...". Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification as well as educate our customers on a wide variety of banking products and many financial services. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Aflac
    Insurance Agent
    Aflac Dec 2014 - Mar 2015
    Portsmouth, Virginia
    •Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.•Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.•Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.•Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.•Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.•Customize insurance programs to suit individual customers, often covering a variety of risks.•Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.•Calculate premiums and establish payment method.•Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.•Perform administrative tasks, such as maintaining records and handling policy renewals
  • Naval Surface Warfare Center, Carderock Division, U.S.Navy
    Administrative Services Manager
    Naval Surface Warfare Center, Carderock Division, U.S.Navy Oct 2006 - Nov 2014
    Portsmouth, Virginia
    Provided high-level administrative support to executive leadership, including collecting and organized CEO’s day-to-day calendar events, meeting coordination, and report generation as well as assistance with correspondence and presentations. Held full accountability for wellbeing of 300+ staff members. Participated on all phases of project rollouts and implementations. Reviewed and analyzed items for approval using automated systems. Conducted weekly exit interviews and analyzed data and made recommendations to the management team for corrective action and continuous improvement. Responded to employee relation issues such as employee complaints, harassment allegations, and civil rights complaints. Facilitated and/or provided training (including orientation) to the workforce as well as numerous external events. Communicated to staff at all levels on city department related events or other activities and supported volunteer recruitment for each function. Conducted benefit orientations and monitoring day-to-day implementation of benefit administration. Prepared and maintained special internal and external reports as requested by the Vice President of Operations. Made appointments, set-up/coordinated meetings, processed incoming and outgoing mail.
  • Us Navy
    Senior Department Of Defense Travel Administrator
    Us Navy Jun 2010 - Jul 2012
    Santa Rita, Guam
    The LDTA is the main point of contact for travel functions at a site, the leader of the implementation team, and subsequently manages travel program sustainment. The LDTA is responsible for:-Establishing or overseeing the establishment of the organization routing structure for approving and certifying travel-Remaining current on all system/network changes.-Established and maintained local business processes.-Established and monitored a "reject" e-mail address.-Assigned roles and permission levels procedures.-Maintaining traveler profile information (mailing addresses, phone numbers, security clearances, government travel charge card numbers, banking information).-Adding, detaching, receiving, and deleting users (or establishing delegation procedures).-Initiating and maintaining appointment orders using the standard forms for accountable officials.-Ensuring travelers have active Common Access Cards with Private Key Capability (digital signature) or soft token PKIs, as applicable.- Solving problems with the aide of the Travel Assistance Center (TAC) and following up on fixes.-Overseeing subordinate Travel Administrators regionally and locally.Developing and executing a training strategy for subordinates and department heads.
  • Us Navy
    Authorizing Official-(Ao)
    Us Navy Jun 2010 - Jul 2012
    Santa Rita, Guam
    The official at the operational level who has the responsibility for the mission and the authority to obligate funds to support Temporary Duty travel for the mission. The AO authorizes only travel necessary to accomplish the mission of the Government. An AO may also be a Certifying Officer (CO). AOs must be appointed in writing as an Accountable Official and, as such, may be held financially liable for erroneous payments resulting from the negligent performance of their duties.

Marcus Norman Skills

Leadership Team Building Short Term Disability Powerpoint Public Speaking Personnel Management Remote Troubleshooting Operational Planning Data Entry Navy Event Planning Remote User Support Government Answer Telephone C Government Contracting Outlook Direct Sales Microsoft Office U.s. Department Of Defense Microsoft Word Perform Administrative And Clerical Work. I Receive Visitors Force Protection Program Management Microsoft Excel Supervisory Skills Military Experience Administration Training Bomgar Leadership Development Time Management Microsoft Outlook Customer Service National Security Cancer Indeminty Military Security Clearance Military Operations Adobe Professional Management Teamwork Term Life Insurance Remote Access Organizational Leadership Dod Information Assurance Remote Desktop Windows Remote Desktop Access Whole Life

Marcus Norman Education Details

Frequently Asked Questions about Marcus Norman

What company does Marcus Norman work for?

Marcus Norman works for Lifeologie Counseling Hampton Roads

What is Marcus Norman's role at the current company?

Marcus Norman's current role is Franchise Owner and Business Operations Director.

What is Marcus Norman's email address?

Marcus Norman's email address is mn****@****ins.com

What schools did Marcus Norman attend?

Marcus Norman attended Aci Learning, Waldorf College, St. Croix Educational Complex High School.

What skills is Marcus Norman known for?

Marcus Norman has skills like Leadership, Team Building, Short Term Disability, Powerpoint, Public Speaking, Personnel Management, Remote Troubleshooting, Operational Planning, Data Entry, Navy, Event Planning, Remote User Support.

Who are Marcus Norman's colleagues?

Marcus Norman's colleagues are Courtney Callaway, Amy Porras, Von Eaglin, Kristie Opiola.

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