Marcus Orsini
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Marcus Orsini Email & Phone Number

Contact Centre Design lead at Qantas
Location: Sydney, New South Wales, Australia 5 work roles 4 schools
1 work email found @bigpond.com 2 phones found area 141 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email f****@bigpond.com
Direct phone (141) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Qantas
Role
Contact Centre Design lead
Location
Sydney, New South Wales, Australia
Company size
17259 employees

Who is Marcus Orsini? Overview

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Quick answer

Marcus Orsini is listed as Contact Centre Design lead at Qantas, a company with 17259 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at bigpond.com, phone signal with area code 141, and a matched LinkedIn profile for Marcus Orsini.

Marcus Orsini previously worked as Lead Product Designer at Qantas and Senior Experience / Conversational Designer at Qantas. Marcus Orsini holds Electronic Design And Interactive Media, Commercial Design, Web Design, Adverstising from Monash University.

Company email context

Email format at Qantas

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*@bigpond.com
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AeroLeads found 1 current-domain work email signal for Marcus Orsini. Compare company email patterns before reaching out.

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Profile bio

About Marcus Orsini

I’m a creative lead helping businesses enrich their digital touch-points on a customers journey to provide more personalised experiences. I do this by combining insightful business strategies with human centred design principles as the foundation for well crafted interfaces.I have a strong background applying data and insights from research using JTBD (Jobs to be done) theories to design creative ways to accelerate a brands’ digital transformation. This creates rich interactions for customers across all relevant digital platforms.I believe creativity is still the foundation for delivering interfaces that are meaningful, useable and provide a unique customer experience. I do this by leveraging the latest intelligent technologies and making sense of data to generate personalised content. Creating digital solutions that intersect the business and user needs make customer journeys not only remarkable, but help make brands matter.My specialties: Generative research (JTBD frameworks), digital strategy, a solid understanding of UX and UI design for responsive web, apps and other digital interfaces, conversational design(chatbots), and customer experience strategy(end-to-end mapping), design thinking workshopsMy background includes designing and implementing forward-thinking, creative design projects for a variety of top-level clients within diverse sectors including government(Department of Education, Create NSW, TAFE NSW & Sydney Water) FMCG, property, tourism, health, and brand experience design including both offline and online outputs.

Listed skills include Brand Development, Advertising, Creative Strategy, Corporate Identity, and 30 others.

Current workplace

Marcus Orsini's current company

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Qantas
Qantas
Contact Centre Design lead
Sydney, NSW, AU
Website
qantas.com.au
Employees
17259
AeroLeads page
Company profile
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5 roles

Marcus Orsini work experience

A career timeline built from the work history available for this profile.

Contact Centre Design Lead

Qantas

Sydney, NSW, AU

Lead Product Designer

Current
Qantas
Feb 2024 - Present

Senior Experience / Conversational Designer

Qantas

Sydney, New South Wales, Australia

  • Conduct Generative research
  • Management, screening and recruitment of users for research
  • Conduct usability testing, write scripts and deliver report findings to key stakeholders
  • Facilitation of UX Workshops
  • Develop and maintain key user flows for Qantas Customer Support IVR
  • Manage and implement UI design for the squad
Oct 2022 - Feb 2024

Ux / Ui Design Lead

Boomworks

Camperdown

  • My key responsibilities included:
  • Conduct UX research and facilitate UX workshops
  • Hands-on UI design of all online projects
  • Manage all digital output with the development team
  • Experience working with lean & Kanban methodologies
  • Manage design studio and mentor team
Sep 2015 - Oct 2022

Creative Director

Five

Fox Studios

FIVE was set up to operate upstream of traditional advertising channels to lay the foundation for user-led brand strategy - both online and offline. Specialising in inventing & developing new brands as well as repositioning, reshaping and rejuvenating existing ones across all channels. With the belief in being able to simplify the processes involved in.

Apr 2006 - Sep 2015
Team & coworkers

Colleagues at Qantas

Other employees you can reach at qantas.com.au. View company contacts for 17259 employees →

JB Jason Bekink Jason Bekink Colleague at Qantas Greater Perth Area, Australia View → AW Angela Weiland-Hines Angela Weiland-Hines Colleague at Qantas Lewiston, South Australia, Australia, Australia View → CA Charlotte Arthur Charlotte Arthur Colleague at Qantas Merrylands, New South Wales, Australia, Australia View → TS Toby Stuart Toby Stuart Colleague at Qantas Queensland, Australia, Australia View → ES Emmaleine Savio Emmaleine Savio Colleague at Qantas Melbourne, Victoria, Australia, Australia View → MH Margaret Hall Margaret Hall Colleague at Qantas Greater Brisbane Area, Australia View → BD Bianca De Ocampo Bianca De Ocampo Colleague at Qantas Sydney, New South Wales, Australia, Australia View → SC Sandro Carratelli Sandro Carratelli Colleague at Qantas New South Wales, Australia, Australia View → EB Elen Burt Elen Burt Colleague at Qantas New South Wales, Australia, Australia View → MV Mark Vickery Mark Vickery Colleague at Qantas Greater Sydney Area, Australia View →
4 education records

Marcus Orsini education

Electronic Design And Interactive Media, Commercial Design, Web Design, Adverstising

Monash University

Education record

Maura Fay Workshops

Hsc

Xavier College
FAQ

Frequently asked questions about Marcus Orsini

Quick answers generated from the profile data available on this page.

What company does Marcus Orsini work for?

Marcus Orsini works for Qantas.

What is Marcus Orsini's role at Qantas?

Marcus Orsini is listed as Contact Centre Design lead at Qantas.

What is Marcus Orsini's email address?

AeroLeads has found 1 work email signal at @bigpond.com for Marcus Orsini at Qantas.

What is Marcus Orsini's phone number?

AeroLeads has found 2 phone signal(s) with area code 141 for Marcus Orsini at Qantas.

Where is Marcus Orsini based?

Marcus Orsini is based in Sydney, New South Wales, Australia while working with Qantas.

What companies has Marcus Orsini worked for?

Marcus Orsini has worked for Qantas, Boomworks, and Five.

Who are Marcus Orsini's colleagues at Qantas?

Marcus Orsini's colleagues at Qantas include Jason Bekink, Angela Weiland-Hines, Charlotte Arthur, Toby Stuart, and Emmaleine Savio.

How can I contact Marcus Orsini?

You can use AeroLeads to view verified contact signals for Marcus Orsini at Qantas, including work email, phone, and LinkedIn data when available.

What schools did Marcus Orsini attend?

Marcus Orsini holds Electronic Design And Interactive Media, Commercial Design, Web Design, Adverstising from Monash University.

What skills is Marcus Orsini known for?

Marcus Orsini is listed with skills including Brand Development, Advertising, Creative Strategy, Corporate Identity, Typography, Art Direction, Integrated Marketing, and Brand Management.

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