General Manager And Director
CurrentMy role at Intent is focussed on ensuring the company delivers on its promises to clients and employees. I have been instrumental in creating a working environment and culture which develops and fulfils staff, while keeping standards high and employee turnover low. Over the last 6 years, along with my fellow directors, I have overseen continual company growth, Increasing annual turnover from by 100%. With approximately 10% of my time spent onsite delivering our product to clients I have continued to be an active member of the delivery team when needed.I have developed and implemented internal processes to accommodate significant client growth, seeing a 6x increase in annual projects. I have been responsible for all aspects of company wide recruitment as the number of required full time employees increased from 8 to 40. In tandem with this I have developed and implemented supporting HR development frameworks to ensure staff training and subsequent retention is at the level required. While taking a holistic view to the overall smooth running of the business have also taken personal responsibility for the marketing and social media strategy and implementation (including all design work), project profitability, product development and creating new business.