Marc Van Dalen Email & Phone Number

Uithoorn, Nh, Nl

Amsterdam, Noord-Holland, Nederland

Amsterdam, Noord-Holland, Nederland

Business Manager to the CEO of ING's Wholesale Bank and the WB MT

Amsterdam, North Holland, Netherlands

Jan 2020 - Jun 2021: Responsible for the team that manages the operational processes of Global FM Client Control (FMCC), servicing all Financial Markets and Treasury locations across APAC, EMEA and the Americas.Jul 2021 - Feb 2022: Responsible for the cross-border team that works on the global delivery of change within Global FM Client Control (FMCC) through ING's agile way of working

Amsterdam, Noord-Holland, Nederland

Responsible for the operational processes of global FM client control (FMCC), servicing all financial markets and treasury locations across APAC, EMEA and the Americas.

Amsterdam Area, Netherlands

Within global FM client control (FMCC), responsible for the design and implementation of the governance & control portfolio consisting of ao:- global mandates- service level management- audit- control testing

Amsterdam Area, Netherlands

Mar 2018 - May 2019: Project manager FMCC global Harmonization program at INGThe Financial Markets Client Control department is responsible for ensuring that clients comply to internal and external regulatory and non-regulatory requirements while trading with ING. The Harmonization program introduces one way of working regarding client control in the 28 countries where ING Financial Markets and Group Treasury have active business. In my role, I am responsible for rolling out the Target… Show more Mar 2018 - May 2019: Project manager FMCC global Harmonization program at INGThe Financial Markets Client Control department is responsible for ensuring that clients comply to internal and external regulatory and non-regulatory requirements while trading with ING. The Harmonization program introduces one way of working regarding client control in the 28 countries where ING Financial Markets and Group Treasury have active business. In my role, I am responsible for rolling out the Target Operating Model covering policies/procedures, processes, workflow tooling and change managementDecember 2018 - May 2019: Project Manager SLM Implementation FMCC at INGManaging a project to that formalises the services that two business lines in 28 countries receive from the FMCC department.Apr 2018 – Oct 2018 – Project manager Linking & Cascading at INGManaged a project to automate the linking of entities in a legal tree to cascade regulatory classifications (e.g. MIFID, EMIR) to reduce manual workload and risk. Responsible for alignment between 2nd line departments, the front-office and the IT teams Show less

Amsterdam Area, Netherlands

Nov 2017 - Dec 2017: Work stream Lead Interest Rate Derivatives (vulnerable clients) at large Dutch bankWithin the Interest Rate Derivates program, special attention is given to vulnerable groups. Within the financial restructuring & recovery department, the project team is responsible for the assessment of client files, client communication, authorization and completion of the compensation. In this role I was responsible for the coordination of the file assessment by the (assistant)… Show more Nov 2017 - Dec 2017: Work stream Lead Interest Rate Derivatives (vulnerable clients) at large Dutch bankWithin the Interest Rate Derivates program, special attention is given to vulnerable groups. Within the financial restructuring & recovery department, the project team is responsible for the assessment of client files, client communication, authorization and completion of the compensation. In this role I was responsible for the coordination of the file assessment by the (assistant) officersJun 2016 - Nov 2017 : Work stream Lead MiFID II Record Keeping (Business Implementation) at large Dutch bankAs work stream lead, I was responsible for the business implementation of the Record Keeping project that consisted of Policies & Procedures, Roles & Responsibilities, Risks & controls and communication & training (both retail- and private bank NL as well as the corporate bank). Also, I was responsible for project managing the adjustments in the sales dialogue investment tool. In this role I managed a team of three BA'sOct 2015 - Jun 2016: Business analyst MiFIDII at large Dutch bankMiFID II regulation forced a Large Dutch Bank to analyze their current state, identify gaps and draft solutions to enable timely compliancy. I joined the MiFID II program in October 2015, conducting an analysis of the regulatory impact on multiple business lines. After joining the Record Keeping project team, I (co-)drafted the PIDs and created the solution design for the business implementationAug 2015 - Oct 2015: Business / change analyst at a global trust companyA Global Trust Company required the global implementation of four applications. In a dual role as Business- / Change analyst, I was responsible for the change-network (e.g. communication and training) and for requirements gathering / testing of new software applications across several locations (e.g. Curacao, Guernsey, Luxembourg). I developed the training for 350 users, and accompanied UAT/PAT and the user training Show less

Amsterdam Area, Netherlands

Intertrust is a recognized global quality leader in the trust and corporate services sector, providing a broad range of commercial, legal, tax and administrative services to multinational corporations, financial institutions, alternative investment funds and entrepreneurs. Intertrust operates with more than 1,500 people from 33 offices in 24 countries and combines global reach with local knowledge and cultural understanding to serve international clients from every corner of the world.

Amsterdam Area, Netherlands

Van Dalen - Van Rossum gives advice and trains board or committee members of different (non-profit) associations.Examples are a communication strategy for a (youth) political party, the organisation of the commercial aspects of a festival or the internal organisation of a student association.Theme's: - partnerships and sponsorship's- management and leadership- communication and marketing- (member)participation and change

Master Of Science (Msc), Beleid, Communicatie & Organisatie: Advies & Verandering, 7 (66 Etcs)

De eenjarige masteropleiding Beleid, Communicatie en Organisatie (BCO) biedt studenten een academische denk- en werkomgeving die hen.

Bachelor Of Applied Science (Basc), Bestuurs- En Organisatiewetenschap, 7,0 (188 Ects)

Minor, Communicatiewetenschap

Education record