Marc Jones Email & Phone Number

Monitor and analyze partner performance metrics, ensuring partners are achieving their goals and objectives.Own the overall program management of some of the most strategic partnersImplement data-driven strategies to optimize partner success, drive revenue growth, and expand market reach.Support periodic reviews and readouts to key partners and stakeholders (i.e. QBR’s).Collaborate with cross-functional teams, including product, marketing, sales, to advance business and partner goals.Examine complex data and turn it into actionable insight that can be leveraged for program growth.Take ownership of key workstreams and initiatives to represent Billtrust.Assist in troubleshooting partner issues promptly to ensure quick resolution.Identify and implement areas for improvement, automation, and scale.

Responsible for managing and organizing databases within the Hilton and accompanying domestic & international properties. Duties include maintaining databases, data dashboards, ensuring data accuracy and integrity, troubleshooting database issues, performing data backups and recovery, optimizing database performance, and providing support to property management & back-end development via SQL, SuperTool and OnQ R&I to ensure cohesive revenue flow and user experience.

United States

Communicate with policyholders to review/obtain informational claim data as-neededTranscribe claim data and customer information from ERM/ERS (Enterprise Resource Planning Software or ERP) and composite into a presentable Excel & PowerPoint format Maintain financial records (billing/cost) throughout lifetime of claimRoutinely present pertinent claim data to upper-management

Bartlett, Tennessee, United States

Accounts Receivable: Established a robust payment schedule and streamlined follow-up procedures for outpatient clients, ensuring timely and consistent revenue flow.Record Keeping: Managed financial records and successfully processed payments from insurance companies and insurers, minimizing revenue leakage and enhancing financial stability.Data Analytics: Maintained, transcribed, and synchronized client data across departments, facilitating seamless access to critical information and improving overall operational efficiency.Actionable Insight: Expertly created, updated, and presented data spreadsheets to upper management using Excel, providing actionable insights & supporting data-driven decision-making.

Bartlett, Tennessee, United States

Accounts Receivable: Established a robust payment schedule and streamlined follow-up procedures for parents/guardians of adolescent clients, ensuring timely and consistent revenue flow.Record Keeping: Managed financial records and successfully processed payments from insurance companies and insurers, minimizing revenue leakage and enhancing financial stability.

Bartlett, Tennessee, United States

Serves as support to patients and their family members to assure customers have access to all available funding, this involves; working with private as well as governmental agencies; i.e., private insurance, HMO/PPO’s, Medicaid, Medicare, Champus (Tricare) and Worker’s Compensation.Maintains daily contact and rapport with Utilization Management, Business Office, Registration (AS400), and Medical Records, patients, their families and physician’s offices.Notify hospital case management, social services and admission staff of insurance verification and coverage specifics and determination.Calculate and collect on all self-pay accounts, insurance

Bartlett, Tennessee, United States

Triage Expertise: As a Psychiatric Intake Counselor, I specialized in efficiently triaging individuals seeking help, ensuring that they receive prompt and appropriate care.Stabilization Skills: My role involved stabilizing patients in crisis, offering them a sense of security during their most vulnerable moments.Clinical Assessment: I conducted thorough assessments to determine the clinical relevance and medical necessity of treatment, ensuring that patients received the right care for their unique needs.Patient Rapport: Establishing and maintaining rapport with patients is at the core of what I do. I believe that trust and empathy are key to guiding individuals through their mental health journey.Clinical Collaboration: I collaborated closely with clinical staff, providing them with essential clinical notes & valuable patient feedback to facilitate informed treatment decisions.

Bachelor Of Arts (Ba), Sociology

Activities and Societies: Dean's Student Advisory Council, Undergraduate Sociology Student Association Diversity Equity and Inclusion.

High School Diploma With Honors

Activities and Societies: Pan-African Association German Studies Club Student Government