Reliable, solid and ambitious, teamwork and team management ability, fast learner. Ready for business travels. Staying in touch with customers proven myself as a contact person who is capable to stand up to the task, dealing in difficult, often very stressful situations. High education and professional experience combined with high professionalism.Courses:Negotiations and external customer service; Effective change management; Techniques of persuasion and argumentation in Business; Teamwork improving; Interpersonal communication with assertiveness; Time Management; Business savoir-vivre; Customer service and telephone contact; Analysis of the customer and building customer relationships; Self-presentation and presentation techniques; Coping with stress and negative emotionsSpecialties: Very good IT skills (programming, data bases, networks, basic knowledge of SAP) MS Office & MS Projekt & DotProject knowledge and other management tools; Driving license
Listed skills include Logistics, Project Planning, Change Management, Teamwork, and 36 others.