• Primary and secondary research efforts, including data analysis with a strategic focus;• Targeted research to uncover user needs, developing deep analysis to generate insights, concepts, and guidelines;• Knowledge of and experience with executing user-centered design processes. Collaboratively work with a wide range of cross-functional teams, primarily technology colleagues;• Design activities lead and research-based practice at both pitch and project levels. Relationship management with partners and clients concerning these activities;• Team player, complex design & and tech solutions articulation to colleagues and clients.• Design resources scope to meet client demands, needs, and timings, and effective method direction to design team members;• Interaction Design team guidance pulling in best practices;• Design solutions frame, thinking, and rationale explanation. Communication and leading in research methods, and findings through storytelling, reports, and project documentation.Building and team training in documentation and design assets through Notion and Mural adopted by a group of 53 designers and managers, reducing time spent setting up new design environments in projects.Leadership of the UX Strategy and Notion Guilds in the company's Design Chapter, promoting content and events and helping spread acknowledgment bringing documentation and strategy maturity into projects.