As the Office Accounts Manager at P McNabb and Company, a locally owned wholesalers, I played a pivotal role in overseeing financial operations, administrative tasks, and ensuring exceptional customer service. With over 30 years of experience, I effectively managed a wide range of responsibilities including:Financial Management: Utilised Pegasus software to process invoices, credit notes, and payments, maintaining accurate and up-to-date financial records. Prepared detailed accounts for month-end and year-end, ensuring compliance with financial standards.Cash and Cheque Reconciliation: Conducted weekly reconciliation of cash and cheques, promptly identifying and resolving discrepancies to uphold financial accuracy and integrity.Payroll and Payments: Managed payroll operations to ensure timely and accurate salary disbursements. Processed creditors' payments via BACS, maintaining a reliable and efficient payment schedule.Customer Interaction and Service: Handled customer queries promptly and professionally, delivering excellent service and maintaining high levels of customer satisfaction. Implemented price changes in accordance with manufacturers' price increases and government budget adjustments, effectively communicating changes to customers.Administrative Excellence: Managed telephone calls, emails, and general office duties to support daily operations and maintain a well-organised office environment. Proactively resolved discrepancies in cash reconciliation to ensure smooth financial operations.