- Oversees all technical operations for live, recorded, and special news broadcasts on the highest rated shows at WSOC-TV, the number one station in Charlotte, with responsibilities including: ◦ Proofing the alignment of video and graphic elements throughout each newscast ◦ Assembling video sequences to maximize the impact of news stories ◦ Troubleshooting and resolving all programming issues ◦ Executing the seamless delivery of content throughout three daily 30-minute broadcasts- Collaborates with a large team of producers, anchors, master control operators, reporters, and production assistants to develop engaging and cohesive newscast timelines and ensure visually appealing and error-free broadcast presentations - Conducts post-production video and audio editing for the company affiliate Telemundo’s newscasts, guaranteeing overall content quality, consistency, and success- Guides the production crew and on-air talent during breaking news situations by simultaneously coordinating live coverage with reporters in the field, setting up additional video feeds for press conferences and news updates, restructuring the timeline of the show, and providing anchors up-to-date information to share with viewers throughout the broadcast ◦ Live breaking news events have included continuous coverage of the 2024 Charlotte shootout, the 2023 South Park fire, and the 2022 WBTV helicopter crash - Supervises all production assistants during newscasts and other live and recorded productions and conducts onboarding and training of new department hires- Acts as a catalyst for positive change within the company, serving on the Diversity, Equity, & Inclusion (DEI) council, implementing initiatives to improve employees’ understanding of different cultures and their underlying biases to foster more effective storytelling and create a more inclusive workplace

- Oversaw studio preparation prior to each newscast and managed the technical aspects of live broadcasts including operating graphics systems, audio and video equipment, cameras, and lighting- Provided necessary support to anchors, reporters, and directors throughout morning shows and troubleshooted technical issues- Worked one-on-one with the morning director to learn how to code the show timeline and run all broadcast systems, including video switchers, audio boards, and servers

- Provided exceptional customer service by taking accurate orders, delivering food and beverages promptly, and addressing customer questions and concerns in a friendly and productive manner- Collaborated with restaurant team members in a clear and concise way to ensure seamless service- Assisted with day-to-day business operations including store openings and closings, supply prep, restocking, and cleaning

- Developed and distributed high-quality content for Instagram, Twitter, and LinkedIn social media platforms that accurately aligned with the company’s key messaging pillars, built brand recognition and trust, and bolstered audience engagement- Researched engaging and informative topics and created eye-catching visuals to craft posts that effectively connected with target audiences and sparked conversation and interaction among followers- Facilitated a successful social marketing campaign through the execution of calculated content distribution plans and the meticulous management of the client’s editorial calendar

- Oversaw the post-production video work of the short film "The Appalachian Front," transforming raw footage into a compelling finalized product using Adobe Premiere Pro- Demonstrated a strong attention to detail, creating cohesive, multi-angle content that was free of visual and audio issues - Ensured that ​​all deliverables are completed on time and at the highest quality, despite continuous production changes

- Managed content operations for the AppTV so cial website and Instagram account, supervising the production of promotional materials and redesigning the layout for the webpage to improve organization and usability- Collaborated with cross-functional teams and delegated tasks to project contributors to certify that content creation and distribution plans were accomplished on schedule

- Oversaw the post-production video work of the Behind the Scenes footage of the short film "Where You Should Be," creating promotional segments to facilitate the successful marketing of this university student resource - Conducted all aspects of the editing process, including storyline development, video editing, graphic creation, and audio and musical effect input- Collaborated with internal team members throughout the entirety of the project to make certain that it was completed within the project timeline and to university standards

- Managed the social media accounts for AppTV’s first feature film "Where You Should Be," increasing engagement among followers by creating cross platform posts and sharing exclusive Behind the Scenes footage of the film on TikTok and Instagram