Maria Duque Email & Phone Number

Columbus, Oh, Us

Columbus, Oh

• Write report design documents; accurately define the system and functional requirements.• Develop and configure test cases, assist with testing and analyze results.• Assess available technologies to create development specifications as well as detailed test cases.• Create and deliver highly effective training on application, database, and reporting systems.• Serve as a key liaison between business unit leads and the development team.• Experience with the SDLC in an AGILE testing environment.• Create and execute system integration testing (SIT) and user acceptance testing (UAT) scripts.• Develop highly detailed test scenarios, cases, and scripts for system integration, regression and positive/negative testing that map back to requirements.• Identify and record highly detailed documentation of defects in ticket system for local and off-shore developers.

Columbus, Oh

• Design, build, test and support over 60 reports based on the specific requirements of individual departments in the organization.• Create manuals and documentation for Insight tools, enabling users to learn the tools and understand the data available to them.• Train and support users at 220 hospitals in Ohio on the Insight tools. This enables them to utilize the data to create market share reports as well as compare trends within their facilities as well as compare their numbers to other facilities or systems.

Groveport, Oh

• Facilitated daily operations of the warehouse and call center by collecting requirements to develop real-time and historic reports.• Partnered with operations, finance, engineering and leadership teams to analyze and interpret data, identify market trends, review performance metrics, ensure adherence to service level metrics and explore process improvements.• Tested and validated Cognos, Aspect and Crystal reports in accordance to operational standards.• Performed administrative duties in Cognos and Aspect tools including creating and maintaining agents/teams/groups profiles.

Columbus, Oh

• Designed, analyzed, developed and tested facts, attributes, hierarchies, dimensions, tables, metrics, and transformations using Microstrategy.• Worked closely with systems architects, DBA and ETL teams to help determine needs within the Microstrategy project.• Created and executed test scripts to find and resolve any defects or issues.• Created adhoc queries, reports, and dashboards critical to approximately 250 users across the business.

Columbus, Oh

• Responsible for end-to-end development, administration and maintenance of Microstrategy.• Organized, planned and carried out administrative tasks for the Microstrategy environment including upgrade, installation and performance tuning on MSI servers.• Provided support and training to 300+ users across different brands and departments documenting and successfully resolving issues encountered.• Developed and maintained reports, dashboards, user creation and system audits in Microstrategy.• Planned, analyzed, designed, coded, implemented, tested and migrated objects, reports, and dashboards within Microstrategy.

Columbus, Ohio

• Ensured safety of flights by providing system analysis and testing of weight and balance program used worldwide by pilots using Boeing’s equations and guidelines.• Documented procedures and collected requirements for any changes or new development needs to ensure flight safety.• Maintained critical worldwide airport information; detailing special needs required for pilots and vendor information including fuel, maintenance and food providers.