Maria Lorena Saenz Email & Phone Number

Florida, United States

Business Program Manager with focus in Operations, working for WW Center-Based TAM (CBT) team.Supporting business by establishing performance ROBs. Landing and implementing WW and CBT processes and strategy thru change management, operationalization of processes and driving efficiencies. Create and lead communication strategy, event logistics and coordination with Areas to drive and show team's impact, business results and share people success.Financial management focused on quota setting, planning process, forecasting, tracking and driving Business Metrics.

Fort Lauderdale

Miami/Fort Lauderdale Area

Business/program manager for Delivery business in Latam. Working for Latam AHQ Services Practice Leads, supporting Delivery and transformational process. Being the liaison with operational teams and Corp to align processes and maximize utilization of new structure. Optimizing and landing Corp and Latam’s strategies, initiatives, tools and process creating discipline, accountability and dependability. Lead an efficient communication and ROB engine and contributing to Account Align Delivery team by reporting back on business, strategies and processes results and sharing people success. Manage events and meetings, creating content, coordinating, and helping leadership on ideas generation and decision making. Find and fill information gaps leveraging BI teams, supporting delivery and sales through the development and consolidation of reports. Financial management focused on planning process, forecasting, T&E budget and quota settingDrive Scorecard Consumption Metrics, as Consumption Lead for Latam. Help Land Consumption play in Latam and focus on increasing Azure usage, alignment with other areas of the company to work as a team.Manage remotely, small accounts in Caribbean/Central Region delivering Services aligned to what clients need, maximizing the use and benefit of their Premier Contract

Miami/Fort Lauderdale Area

Operations Specialist mainly for Consulting, managing larger mid-sized subsidiaries in Latam, with multiple currencies, diverse, and complex environments. Work towards standardization, enforcement and understanding of rules, guidelines and processes. Being a trusted advisor and partner for stakeholders and team. keep the practice compliant and with clean metrics, leveraging knowledge and implementing ways to proactively address, and reduce negative impact for the business. Actively and consistently give feedback to optimize our internal processes; reduce turnaround time on responses and improve our internal customer satisfaction.