Maria Pugh Email & Phone Number

Kenosha Wisconsin

Leadership• Implements and oversees performance initiatives providing leadership status reports and adjustments taking a tactical approach based on performance needs or opportunity.• Leads various aspects of operations such as system/processes procedures, vendor program forecasting, and vendor communications to ensure overall quality of services.Sales/Performance Management• Establishes goals and expectations with audits to ensure targeted performance metrics are accomplished in each sale and/or service program• Ensures all vendors are providing ongoing training to all sales reps, and regularly verifies that vendors are adept at providing complex solutions to business customers.

In this position I lead a sales and support organization of 83 managers(including,1st and 2nd level Managers).The position is vital to the success of the BSG Valued segment in the delivery of revenue objectives in excess of $30 million and sales implementation support.In thisposition I lead the 2nd level managers in their responsibilities tomotivate and coach their direct reports to meet and exceed sales revenue objectives 2.Iead the 2nd level support managers in theirresponsibilities to meet cycle time expectations for new serviceimplementation(s),reduce HSIA churn,increase net gain profitability 3.I provided quarterly performance appraisals for each sales support and sales manager and developed documentation to support sales and support performance 4. designed,implementation and administration of strategicplans, sales objectives and incentive plans for the sales force on amonthly,quarterly and yearly basis 5.I analyzed numerical performance of both sales and support and redirected force as appropriate 6. I am directly responsible for the hiring and training of new managers for this sales channel.I Directed the development of initial training material and courses via partnership with National Training Organization 7.I Canvassed various sales segments to determine new product mix for Emerging Data Group (new high end data products) 8.I provide annual performance reviews for center and determines salary treatments (i.e. % of increase)10.I lead and managed the Assoc Project Manager who is workson cross functional teams across Finance,Lakewood (EDG and SAMs) Sales,Preferred Sales Center and VP staff 11.I lead the manager, Technical Sales Consultant who works with cross functional teams to develop training for new high end data products for EDG and the Sales Support Managers 12.I prepare and present quarterly channel review(s) to RVP and above.I have won 6 Presendient club trips.

Managed a team of sales reps that handle small business accounts. with aggresive sales quotas.