Client Relationship Management:-Cultivate and nurture relationships with clients to understand their preferences, needs, and purchase history.-Utilize CRM tools effectively to track client interactions, manage sales pipeline, and personalize client communications.-Anticipate client needs and provide tailored recommendations to enhance the overall shopping experience.Sales Strategy and Execution:-Develop and implement sales strategies to drive revenue growth and exceed sales targets.-Leverage CRM data and analytics to identify sales opportunities, track performance metrics, and optimize sales processes.Product Knowledge and Expertise:-Maintain a deep understanding of Cartier's product offerings, including history, craftsmanship, and design heritage.Orienting clients on product features, quality, and value proposition to drive sales and foster brand loyalty.Client Engagement and Retention:-Provide personalized and attentive service to create memorable shopping experiences for clients.-Proactively follow up with clients post-purchase to ensure satisfaction and cultivate long-term relationships.-Implement strategies to drive client retention and loyalty, including exclusive events and personalized gifting.

Responsible for the management of relationship with key stakeholders at middle and high level, co-ordinate the resources needed for service projects, build and drive strategic direction and roadmaps with customer, balances the expectations of clients with the execution, grow existing business and create new business opportunities, mentor and growth a strong client oriented team.

Providing strategic guidance and operational support to the executive team. Close work with key stakeholders to develop and execute strategic initiatives that drive the company's growth and success. This involves conducting in-depth market research, managing key projects and initiatives, and fostering strong relationships with portfolio companies, investors, and partners. Responsible for the day-to-day operations to ensure alignment with the company's goals and objectives, implementing processes and systems to improve efficiency and streamline operations. Additionally, I lead cross-functional teams to execute high-impact projects while handling communication and reporting responsibilities to keep the executive team and board of directors informed on key business updates and performance metrics.