⦁ Strategic Leadership:Driving the strategic direction of AI and ML projects, ensuring alignment with organizational goals and objectives. Fostering a collaborative and innovative environment within the team, promoting knowledge sharing and best practices.⦁ Team Management and Development:Recruiting, developing, and mentoring a high-performing team of experts.Motivating and inspiring team members to achieve the KPIs and contribute to the project's success.Providing ongoing training and coaching to enhance technical skills and domain knowledge.⦁ Project Management:Effectively coordinating and managing AI and ML projects, ensuring timely delivery and adherence to quality standards.Collaborating with stakeholders across various teams and locations to gather requirements, resolve issues, and ensure smooth project execution.Implementing efficient project management methodologies and tools to optimize resource allocation and track progress.⦁ Quality Assurance and Performance Monitoring:Conducting regular quality audits and health checks to assess project performance and identify areas for improvement.Monitoring key performance indicators (KPIs) to measure team productivity, efficiency, and adherence to SLAs.Implementing strategies to drive process performance and exceed SLA deliverables.⦁ Operational Excellence:Identifying opportunities for process improvement and implementing initiatives to enhance operational efficiency and productivity.Developing and maintaining standardized procedures and documentation to ensure consistency and compliance.⦁ Stakeholder Management:Building and maintaining strong relationships with stakeholders at all levels, effectively communicating project progress, challenges, and solutions.Proactively addressing stakeholder concerns and manage expectations.

Partner Project Portfolio Oversight⦁ Partner Meetings: Conducting regular meetings with subcontracting partners to review project status, address issues, and ensure project success.⦁ Partner Subcontracting and Budgeting: Supporting the EMEA team in managing partner subcontracting requests and budgeting, ensuring compliance with contractual obligations and financial guidelines.⦁ Information Requests: Responding promptly and accurately to requests for financial or process information, including invoicing.Project Triage and Management⦁ Capability and Capacity Assessment: Conducting regular assessments of internal consultant and partner capabilities and capacity to ensure optimal resource allocation and project execution.⦁ Salesforce Record Management: Ensuring accurate and up-to-date Salesforce records are maintained for all projects, facilitating efficient project tracking and reporting.⦁ Regional Triage Process: Leading and facilitating regional triage meetings, effectively prioritizing and assigning projects based on strategic objectives, resource availability, and customer needs.⦁ Project Transfer Coordination: Managing the seamless transfer of larger projects between teams or regions, ensuring continuity and minimizing disruptions.Regional Operations⦁ Financial Force Data Management: Overseeing the accurate and timely management of financial data within the Financial Force system, including timecard and milestone approvals.⦁ Ticketing Process Management: Efficiently managing the ticketing process, ensuring timely resolution of project adjustments, record updates, and other requests within established SLAs.

⦁ Lead Qualification and Opportunity Identification: Proactively identifying and qualifying leads across EECIS and SEAO regions, uncovering new business opportunities within the target market.⦁ Virtual Meeting Coordination: Scheduling and facilitating regular virtual meetings between qualified leads and Sales teams, fostering effective communication and exploring potential business partnerships.⦁ Inbound Lead Follow-Up: Consistently following up on inbound leads generated through various channels (e.g., paper/case studies, reports, e-books, Meet Us requests, demo requests), ensuring timely engagement and nurturing.⦁ Content Creation and Nurturing: Developing and implementing targeted nurturing campaigns, creating compelling content (product/feature, case study, events, blog posts, e-books) to position Mobileum as a thought leader and drive brand awareness.⦁ Campaign Follow-Up: Monitoring and following up on corporate marketing and third-party campaigns, qualifying leads who engage with marketing materials and scheduling meetings as appropriate.⦁ Event Participation and Follow-Up: Actively participating in webinars and industry events, driving registrations and conducting effective follow-up to nurture leads and generate opportunities.⦁ Internal Reporting: Providing comprehensive internal reporting on lead conversion rates, opportunity creation, forecasting, and other key metrics.⦁ Team Alignment and Campaign Implementation: Collaborating closely with Account Managers, aligning efforts and implementing new campaign initiatives to drive business growth.⦁ Prospecting and Outreach: Conducting daily prospecting activities using LinkedIn and Sales Navigator to identify and connect with new potential customers, positioning Mobileum as a trusted advisor in the telecom industry.⦁ Salesforce Management: Maintaining an up-to-date Salesforce database, ensuring accurate lead generation operations visibility and providing necessary training to team members.

⦁ Qualification of the leads and identifying of the new business opportunities for Roaming BU;⦁ Regular scheduling of the virtual meetings between qualified leads and Sales teams to explore potential business opportunities; ⦁ Daily follow-up of the Inbound Tasks in SFDC (Paper/Case Studies/Reports /E-books downloads, Meet Us/Demo requests, etc.);⦁ Creation of contents/workflows for Nurturing campaigns to promote Roaming BU: product/feature, case study, events, new blogposts, e-books, etc. and positioning of Mobileum via SOME in the “top of mind” of the target audiences;⦁ Regular follow-up of corporate marketing or 3rd party campaigns. Qualification of the leads that opened/clicked e-mails with the intention to schedule a meeting;⦁ Active participation in the Webinars/Industry events – increasing of the registrations and follow up after the session; Reporting in SFDC;⦁ Work alignment with the Account Managers; implementation of new Campaign initiatives;⦁ Daily Prospecting of new opportunities > By using LinkedIn/Sales Navigator to identify & connect with new contacts – Position as a trust advisor on the telecom sphere;⦁ Keep SFDC as updated as possible with all LeadGen operations visibility; providing some SFDC guide trainings.

⦁ Lead Nurturing Campaign Development and Execution: Developing and implementing targeted lead nurturing campaigns designed to engage and convert potential customers, aligning with overall marketing and sales strategies.⦁ Sales Promotion Execution: Managing and executing sales promotions effectively, ensuring they drive lead generation, customer engagement, and revenue growth.⦁ Field Marketing Initiative Implementation: Planning and executing field marketing initiatives to increase brand visibility, generate leads, and support sales efforts in designated regions.⦁ Business Opportunity Identification: Collaborating closely with Marketing and Sales teams to identify new business opportunities, leveraging market insights and customer needs to drive growth.⦁ Market and Customer Understanding: Developing a deep understanding of market dynamics, sales trends, and customer challenges within the respective regions of coverage to inform marketing strategies.⦁ CRM and Tool Proficiency: Effectively utilizing CRM systems (e.g., HubSpot), Sales Navigator, and other relevant marketing tools to manage lead generation, nurture campaigns, and track performance.

Verified Professional at Upwork platform. Skilled in Linguistics, Translation, Proofreading and Editing, SMM Content Writing, Digital Marketing, SoMe Management etc. Different projects successfully closed with high rates' client’s reviews.

Editorial Content Creation: ⦁ Contributing to the development and production of high-quality editorial content, aligning with the project's goals and target audience.Project Mergers and Integrations: ⦁ Executing the successful merger of Redigo with Rambler.Travels, contributing to the integration of editorial teams and processes.Large-Scale Audience Engagement: ⦁ Working on projects with a massive audience, gaining valuable experience in managing and engaging large-scale online communities.Industry Expertise: ⦁ Developing a deep understanding of the media, technology, and e-commerce industries, contributing to the strategic direction of the projects.

Proactive Problem-Solving: ⦁Anticipating and proactively addressing potential customer issues throughout the order process, minimizing disruptions and ensuring a seamless experience.Comprehensive Customer Support: ⦁Providing comprehensive support for all customer inquiries and requests, including pre-sale, order processing, post-sale, and payment-related issues.Order Tracking and Follow-Up: ⦁Monitoring order progress closely, proactively addressing any concerns or delays to ensure timely and accurate delivery.Efficient Ticket Management: ⦁Prioritizing and managing support tickets effectively, ensuring timely resolution and customer satisfaction.Team Collaboration: ⦁Contributing to a collaborative team environment by preparing daily support reports and sharing insights with mentors and colleagues.

Strategic Translation Leadership: ⦁Overseeing and managing the translation department within the AFSPB, ensuring the accurate and timely translation of all business communication and rally-related documentation.Consecutive Interpretation: ⦁Provide high-quality consecutive interpretation services during official events, facilitating effective communication and collaboration with international stakeholders.Project and Team Management: ⦁Leading and managing translation projects, ensuring efficient workflow, adherence to deadlines, and the highest quality standards.FIA Alliances Support: ⦁Actively contributing to the development and maintenance of alliances with the Fédération Internationale de l'Automobile (FIA), providing translation and interpretation support as needed.