- Working closely with the software development team prior testing, for a detailed understanding of product features and configurations, for test documentation and testing process. - Creating test plans, identifying test scenarios, creating test cases and keeping the test documentation updated, depending on the change and development of new features.- Performing testing at different levels of STLC, depending on the needs of the company (smoke testing, integration testing… Show more - Working closely with the software development team prior testing, for a detailed understanding of product features and configurations, for test documentation and testing process. - Creating test plans, identifying test scenarios, creating test cases and keeping the test documentation updated, depending on the change and development of new features.- Performing testing at different levels of STLC, depending on the needs of the company (smoke testing, integration testing, regression testing, performance testing, cross-browser compatibility testing, retesting of components and systems, user-acceptance testing).- Monitoring the product features in order to discover possible defects through exploratory testing sessions.- Discovering bugs, reporting and monitoring them with Jira.- Carrying out independent research for the developed products, in order to discover the most suitable testing strategies and tools, for facilitating the testing and reporting process.- Testing features, adding and correcting data in both worpress and other custom internal content management system.- Creating standard operating procedure documents for the operational department.- Providing support to team colleagues by explaining how some product features work, for solving work tasks. Show less

- Maintaining accurate and up to date records of company information by providing data entry with no errors in CRM, discovery of existing errors in the database and error reporting. - Assisting the IT department by reporting errors and problems in the office when needed.- Providing support by handling administrative requests and queries from multiple managers, completing weekly and monthly reports and presenting results to managers. - Providing support to colleagues… Show more - Maintaining accurate and up to date records of company information by providing data entry with no errors in CRM, discovery of existing errors in the database and error reporting. - Assisting the IT department by reporting errors and problems in the office when needed.- Providing support by handling administrative requests and queries from multiple managers, completing weekly and monthly reports and presenting results to managers. - Providing support to colleagues from the Internal Accounting department with primary accounting activities (invoices, expenses claims, various reports).- Assisting the Human Resources department by liaising directly with employees to address issues, set up new hires and keep records of employees attendance. - Greeting visiting business partners, clients and suppliers, directing communications between colleagues and customers by phone or email and responding to all customer service issues. - Ensuring operation of equipment by completing preventive maintenance requirements, calling for repairs and evaluating new equipment and techniques.- Maintain complete stock of office supplies by checking stock to determine inventory level, anticipating needed supplies and placing orders for supplies. Show less

- Ensured that bookstore data and information remained up to date and available for convenient and reliable access, by updating the bookstore database, website and social media. - Greeted and assisted each customer by recommending, selecting, and helping locate or obtain products from both physical and online stores.- Researched individual products to answer customer questions and kept up to date with emerging trends and bestsellers.- Operated a cash register… Show more - Ensured that bookstore data and information remained up to date and available for convenient and reliable access, by updating the bookstore database, website and social media. - Greeted and assisted each customer by recommending, selecting, and helping locate or obtain products from both physical and online stores.- Researched individual products to answer customer questions and kept up to date with emerging trends and bestsellers.- Operated a cash register, store-to-store transfers and fulfilled online orders. Show less

- Maintained correct and updated records of customer data into computerized databases, and ensured compliance of input data with primary documents.- Ensured that delivery documents were issued within the contractual deadlines.- Delivered monthly the invoices and new contracts to each customer.- Processed documentation and updated employees records on daily basis.