Maria Castro Email & Phone Number

Miami, Florida, United States

As a Miami HEAT Sales Academy Representative, I am responsible for driving ticket sales and revenue for one of the most iconic teams in the NBA. My role involves building and maintaining strong relationships with fans, businesses, and the community to ensure a top-notch game day experience. I use my expertise in sales strategies and customer service to achieve sales targets, promote ticket packages, and enhance fan engagement. Through dedication and passion for the sport, I contribute to the continued success and growth of the Miami HEAT organization!

Miami, Florida, United States

I was the first point of contact for clients and visitors, ensuring a welcoming and professional environment. My responsibilities included managing the front desk, handling incoming calls, scheduling appointments, and providing administrative support to attorneys and staff. I excelled in multitasking and maintaining a high level of organization, contributing to the smooth operation of the firm and ensuring client satisfaction. My role required excellent communication skills, attention to detail, and a proactive approach to problem-solving.

United States

• Implement effective communication and interpersonal skills to build strong relationships with both students and their parents, ensuring clear and open lines of communication to address concerns and provide progress updates.• Prepare and deliver carefully crafted lessons to introduce students to proper dance techniques and positions while building knowledge, instilling confidence, and discipline• Established a nurturing and inclusive classroom environment, promoting a positive learning experience for young students while effectively managing group dynamics.

United States

• Managed Microsoft Excel and data analysis tools to compile and analyze order and inventory data, generating detailed reports that informed decision-making processes, optimized resource allocation, and identified trends in customer preferences.• Assisted in inventory tracking and management, ensuring accurate stock levels and minimizing overstock and stockouts, contributing to cost savings and streamlined operations.• Coordinated with suppliers and maintained effective communication channels, enhancing the supply chain, and ensuring on-time delivery of raw materials, reducing production delays.• Worked with software such as SAP and SPS in order to manage and place orders for the company.

United States

• Conducted market research and analysis to identify emerging trends and consumer preferences in the confectionery industry, providing valuable insights that contributed to product development and marketing strategies.• Managed the company’s E-commerce through Range Me, the leading product discovery, sourcing, and purchasing platform where retailers and suppliers discover, connect, and grow their business.• Administered the design and upgrade of the product “Maxcoco” logo using Canva, a popular graphic design tool, to ensure the brand's visual identity was consistent and visually appealing. • Proactively promoted the company's brand by strategically distributing product samples to both existing clients and potential new clients.• Supported the planning and execution of promotional events and product launches such as the Sweets and Snacks Expo in Chicago, Illinois.

Bachelor Of Business Administration - Bba, Marketing | International Business, Junior

High School Diploma, 9-12

Activities and Societies: • Varsity Cheerleading Captain – FHSAA State Champion (2020, 2021), UCA National Champion (2021), FHSAA Regional.