Maria C. Email & Phone Number

- Managed reoccurring quarterly program performance projects, created strong partnerships and served as the team’s representative to work with various departments with aims to enhance the quality of cancer care in Ontario, including: Report production and performance analysis, discussion with program design teams, and quality improvement discussion with 14 regional cancer programs.- Focused on effectively leading and empowering the team via a collaborative approach, which led to high levels of engagement, increased staff morale, and results-oriented team.- Negotiated to have resources allocated for projects, and set performance expectations with allocated team members ensuring in high quality outputs. - Coached senior analysts in creating powerful infographics to enable external stakeholders to engage in quality improvement (QI) initiatives, which would better patient’s experience. Empowered the team to frequently communicate and collaborate with diverse stakeholders so that all had an opportunity to provide input, which resulted in a successful launch of the product. - Guided the team on project scope, workplans and timeline management.

Greater Toronto Area

- Educate students in lifesaving first aid by coaching their hands-on practice and guiding them on crisis management. - Attend annual conference/workshops to improve teaching/coaching skills. - Completed a comprehensive curriculum including instructional techniques for adult learners, and specific content related orientation.

- Part of the change management team in developing a performance management framework to analyze program performance for the provincial roll out of the FIT screening test. - Provided leadership for and maintained oversight in the development of QI/management framework for a new screening program: Lung screening for high-risk individuals. Ensured team and program success through continuous communication and collaboration with internal and external stakeholders. - Recommended on industry best practices and coached team members on how to communicate critical information to key stakeholders.

Toronto, On

- Provided leadership to the family health team in the development and monitoring of the annual QI Plan, which included gathering patient feedback, identifying and addressing patients’ concerns, and provided recommendations to senior management and Quality & Safety Committee to improve program delivery. - Facilitated roundtables and empowered staff in developing QI initiatives to streamline interdepartmental processes and to enhance patient experience; resulting in elimination of redundancies, reducing staff burden and improved work efficiency. Staff felt engaged and supported throughout the process, and became open to having more roundtables with fellow colleagues to discuss program developments and improvement areas.

Winnipeg, Mb

- Evaluated IRCOM's after-school homework program using the participatory-research approach, which allowed staff and management to discuss their visions and goals.- Interviewed staff individually and facilitated program participant focus groups to gather their experience with the program.- Analyzed quantitative and qualitative data to assess performance of the program- Submitted final report to Rogers (the sponsor of the program) as part of the annual submission.

Winnipeg, Mb

- Trained in crisis intervention, mental health, family violence, and suicide prevention (as well as sexual assault support intervention).- Provided confidential emotional support and worked with patients to help them gain insights into the crisis they are experiencing, such as bereavement and suicide ideations.

Toronto, On

- Optimized staff’s and volunteers’ hours to maximize output and ensured deliverables are completed on time within project's timeline and budget (e.g. prepared 6 reports to funders including CIHR and SSHRC, and in total 20 research journals and book chapters published).- 5 successful grant applications for up to $1,500,000 for child welfare and youth outcome research. Funders include CIHR, Ministry Grant, and Ontario Mental Health Foundation.- Presented a workshop at the XVII International Congress Conference on the implications of Knowledge-Translation and best-practices.- Prepared publications, reports and presentations for a variety of audiences (e.g. front line staff, researchers, and conference attendees).- Developed and maintained the knowledge-translation (KT) website which includes a data generating tool to provide statistical information for frontline workers and researchers to understand the correlation between different types of childhood abuse and youth outcomes.- Used SPSS to analyze data for reports, publications, and presentations.

Master Of Social Work (M.S.W.), Administrative Stream: Program Development/Evaluation

Bachelor Of Science (Bsc), Psychology & Sociology