Maria Eliza F. Email & Phone Number

Inglewood, CA, US

Youtube Theater | Inglewood, CA

Youtube Theater | Inglewood, CA

Microsoft Theater

◆ The 4th employee hired at Microsoft Theater, I designed, established and configured the box office from breaking ground to launch in 4 months totaling 18.7MM in ticket revenue and 175,000 guests in the first year of operation.+ Created, verified and approved the seating manifests for Ticketmaster and the official venue maps+ Developed the user settings.

Microsoft Theater

Microsoft Theater

Microsoft Theater formerly Nokia Theatre L.A. LIVE hosts over 120 music, family, dance and comedy acts, award shows, televised productions, conventions and product launches with over 500,000 people passing through the doors annually. The 7,100-seat theater offers guests mid-sized intimacy, with no seat further from the stage than 220 feet. Microsoft.

Nokia Theatre L.A. LIVE

Nokia Theatre L.A. LIVE

Hollywood Bowl Box Office

Assured a high level of personalized service, provided responsive follow-up on all phone order inquiries and resolved seating and/or ticketing issues for all patrons including patrons with disabilities for an 18,000 seat venue. Processed and fulfilled season subscriptions, single ticket sales, phone orders, and will call.Migrated the Box Office.

West Hollywood, CA

Analyzed client accounts to develop action plans for upcoming season to achieve and exceed sales projections. Sole organizer for the annual 4-day National Sales and Marketing Conference at the Hyatt Regency Century Plaza with 150+ attendees worldwide including all conference details, logistics, food and beverage, audio visual and transportation while.

Walt Disney Concert Hall & Hollywood Bowl Box Offices

Assured a high level of personalized service, provided responsive follow-up on all phone order inquiries and resolved seating and/or ticketing issues for all patrons including patrons with disabilities for an 18,000 seat venue. Processed and fulfilled season subscriptions, single ticket sales, phone orders, and will call.

LA Phil And The Bowl Online Stores

Spearheaded the re-design and re-launch of the LA Phil and The Bowl Online Stores. Created and implemented all content including but not limited to online sales Policies and Procedures, FAQs, Customer Service Page, Shipping and ReturnsMaintained and coordinated all updates including processing graphics for use on website, inventory levels, converting text.

Los Angeles, CA

Responsible for various aspects of event planning such as budgets, logistics, staffing, event flow, equipment, venue selection, contract negotiation, on-site event management and follow-up. Prepared proposals, spreadsheets, forms, timelines, and reports to maximize program support and minimize the company’s costsCo-managed the planning of all tenting.

Tempe, AZ

Coordinated theater, music, dance, nationally touring Broadway shows, and multicultural programs at Gammage Auditorium (3,000 seating capacity) and Wells Fargo Arena (14,000 seating capacity)Assisted in the planning, coordination, logistics, staffing, event flow, equipment and on-site event management for College Football’s Biggest Party at the Tostitos.

Thousand Oaks, CA

Primary resource and support for clients and account managers to expedite issue resolution and product implementation. Supported three major accounts representing seven million dollars in revenue and 75,000 realtors

Master'S Degree, Recreation And Event Management

Master'S Degree, Therapeutic Recreation

Activities and Societies: Assistant Coach, Women's JV Basketball, Special Olympics

Bachelor'S Degree, Sports And Exercise Management

Activities and Societies: Women's Basketball Team

Associate'S Degree, General Studies

Activities and Societies: Women's Basketball Team