- Lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the business, team, and guests - Open and close the store in accordance with the opening and closing procedures - Review and interpret daily business data and metrics to track progress toward sales goals and motivate team to drive business results. - Participate in the store’s hiring process - Address team member performance and support their ongoing development

- Attended and hosted local and regional Community events- Established and managed local key relationships to increase new guest acquisition and retention - Reviewed community relevant business data and metrics to share insights with store leadership- Connected with guests at the store to assess their unique needs and provide technical product education

- Coordinated and oversaw Community Outreach engagements- Represented Mercy House at various events including city council meetings- Sought out small and large in-kind donations from various organizations- Led quarterly Advisory Council meetings- Wrote applications for grants ranging from $1,000 - $100,000- Granted $100,000 from a private donor through a rigorous application and interview process- Recruited, trained, and managed volunteers

- Facilitated selling mortgage-backed securities to agencies Fannie Mae, Ginnie Mae, and Freddie Mac- Added quality controls to daily processes to minimize risk- Collaborated with custodian to ensure all proper documentation for loans was acquired- Provided department with ad hoc reports upon request- Trained new employees on loan delivery procedures and compliance regulations

- Processed donations and ensured they were correctly allocated to corresponding departments- Facilitated relationships with potential donors to help fundraise- Implemented ticketing system for development team

- Worked with clients and field partners to set up background report contracts that best served the client’s needs- Evaluated candidates’ background reports against client contracts to determine eligibility- Researched and applied ever-changing state laws to determine the next steps in the background process- Reviewed Individualized Assessments from candidates to determine the final hiring decision- Educated field partners and finance department on the background report process… Show more - Worked with clients and field partners to set up background report contracts that best served the client’s needs- Evaluated candidates’ background reports against client contracts to determine eligibility- Researched and applied ever-changing state laws to determine the next steps in the background process- Reviewed Individualized Assessments from candidates to determine the final hiring decision- Educated field partners and finance department on the background report process Show less

- Managed an accounts receivable aging of over $6M, including national engagements averaging $1M per account- Managed customer accounts, including invoicing, collections, contractor payroll, and PO tracking- Utilized Excel and PeopleSoft to create ad-hoc financial reporting for clients and field partners- Developed new processes, including accounting systems and production schedules- Collaborated with field partners to identify client issues and implement solutions

- Researched and contacted facilities that required staffing services for temporary doctors (locum tenen)- Managed communication across departments within medical facilities to ensure all stakeholderswere involved in hiring process, including HR, Credentialing, Medical Staffing, and CEO- Created and managed relationships with clients, determined future needs and assessed competitiveinformation to be better positioned the next time they had staffing needs- Solicited listings… Show more - Researched and contacted facilities that required staffing services for temporary doctors (locum tenen)- Managed communication across departments within medical facilities to ensure all stakeholderswere involved in hiring process, including HR, Credentialing, Medical Staffing, and CEO- Created and managed relationships with clients, determined future needs and assessed competitiveinformation to be better positioned the next time they had staffing needs- Solicited listings from clients and assisted recruiters in placing qualified locum tenen for that facility Show less

- Educated children ages 2-12 on the English language, utilizing flashcards, music, and worksheets- Practiced conversation and grammar by facilitating small groups- Taught real-life English typically missed in the classroom through one on one interactions and common daily activities and learning experiences

- Lived abroad and worked as a nanny for a native Spanish family- Responsible for educating 2 children on the English language- Managed children’s daily schedules and needs including school preparation, meals, and evening activities