• Collaborated with stakeholders to gather and refine requirements, write user stories, assist in facilitating Scrum ceremonies, and work closely with the Product Owner to deliver data-driven solutions for the continuous improvement of our AI powered resume builder.• Conducted in-depth analysis of business processes and user needs to identify opportunities for product enhancements and drive efficient solutions.• Developed and maintain detailed documentation, including workflows, use cases, and wireframes, to support clear communication across cross-functional teams utilizing Jira, Figma, and Miro.• Monitored and evaluate project progress, providing insights and recommendations to ensure alignment with business goals and timelines.• Proactively identified and removed obstacles that hindered team progress, leading to improved productivity and ensuring timely delivery of sprint commitments.• Assisted in prioritizing the product backlog, ensuring that the most valuable features are delivered in alignment with stakeholder expectations and market trends.• Successfully facilitated key Agile ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews, ensuring teams remained focused on sprint goals and adhered to Agile best practices

• Coordinated and facilitated stakeholder meetings, improving communication and documentation processes, and leveraging data analysis to support organizational efficiency and process improvements.• Actively engaged with stakeholders to gather and document business requirements through techniques such as user interviews and workshops. Translated these requirements into clear, actionable requirement documents or functional specifications, ensuring alignment with business objectives.• Continuously analyzed existing business processes to identify areas for improvement. • Addressed recurring conflicts between stakeholders and business team by organizing a workshop to identify and resolve underlying issues. Developed clear guidelines that reduced future conflicts by 40% and improved overall satisfaction among all parties involved.• Recognized that the manual process for compiling meeting minutes was time-consuming and error-prone. Developed a standardized template and trained team on its use, reducing the time required to prepare minutes by 50% and increasing accuracy.• Collaborated with stakeholders and cross-functional teams to develop and implement a project tracking system, which improved transparency and team productivity. The system provided valuable insights into project impediments and enabled more informed decision-making.

• Analyzed engagement metrics and developed data-driven strategies to optimize content performance, leveraging expertise in data analysis, strategic planning, and stakeholder communication.• Spearheaded the implementation of AI tools to automate processes across marketing and production teams significantly reducing manual labor and enhancing operational efficiency.• Implemented a risk assessment framework that identified bottlenecks within marketing and production workflows increasing overall team productivity and capacity.• Managed $500K budget, driving a 30% increase in engagement across five social media platforms through targeted strategies and resource allocation.• Collaborated with multiple partners to organize and execute a high-impact online virtual event with 10K attendees, ensuring seamless coordination and successful delivery.

• Oversaw operations and analyzed sales data to identify trends and implement process improvements, leveraging data analysis, team management, and operational optimization skills.• Collaborated with leadership and marketing teams to identify and address process inefficiencies, resulting in streamlined operations and improved employee morale.• Interviewed and trained over 40 new hires during the expansion of franchise locations, adapting training approaches to accommodate different learning styles and ensuring successful onboarding.• Conducted performance reviews and spearheaded the development of an employee performance tracking system, leading to measurable improvements in employee performance within two quarters.• Coordinated with 15 vendors to effectively market and integrate new products, ensuring smooth and efficient operations in the café.

• Strategized and executed campaigns, analyzed performance data, and coordinated cross-functional teams, applying expertise in data analysis, project management, and stakeholder communication.• Conducted market research to identify target demographics for a new event, analyzing survey data to provide actionable insights that informed marketing strategies, resulting in a 25% increase in ticket sales within the first quarter.• Streamlined the event registration process by implementing a new software solution, reducing manual entry errors and cutting processing time in half, which enhanced attendee satisfaction and operational efficiency.• Coordinated a large-scale industry conference, managing over 50 vendors and 500 attendees, ensuring smooth operations and timely communication, which led to a 15% increase in conference revenue.• Developed and managed a multi-channel marketing campaign for a new service offering, tracking key performance indicators (KPIs) and adjusting strategies in real-time to boost lead generation and conversion rates.